Police forces previously in Engage
Moved out of Engage
September 2023
Reasons
Cleveland Police improved in several areas, including:
- improving the co-ordination of prevention activity with the aim of reducing crime and anti-social behaviour;
- making better use of problem-solving techniques to make communities safer and reduce the force’s demand;
- better understanding of demand through comprehensive demand analysis; and
- fully coordinating financial and workforce plans to make sure resources are aligned to force priorities.
Entered Engage
2019
Reasons
- The force doesn’t appropriately prioritise crime prevention. There is a lack of strategic direction, and the force doesn’t allocate enough resources to prevention work. Staff who carry out prevention work lack an understanding of the priorities they should be tackling.
- Cleveland Police is failing to respond appropriately to vulnerable people, including children. It is missing opportunities to safeguard them and is exposing them to risk.
- Cleveland Police doesn’t adequately understand the demand it faces. A thorough understanding of demand is required to underpin all strategic planning. This failure means it doesn’t have coherent workforce and financial plans to meet demand and deliver the necessary outcomes.
- Cleveland Police doesn’t adequately engage with local communities. This lack of engagement means that public expectations don’t sufficiently influence force priorities and changes to the services it provides. The public also has a limited role in scrutinising the force and helping it to improve.
- Many senior leaders (superintending and chief officer ranks, and senior police staff managers) aren’t consistently demonstrating ethical behaviour. The inappropriate behaviour of these leaders within Cleveland Police is so profound that it is affecting the efficiency and effectiveness of the force.
- Cleveland Police doesn’t consistently treat its workforce with fairness and respect. It doesn’t effectively communicate with or engage its workforce, its processes aren’t perceived to be fair and it doesn’t understand its workforce well enough to support them.
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Moved out of Engage
September 2023
Reasons
Gloucestershire Constabulary was removed from Engage because it made several improvements, including:
- significantly improving the identification and risk assessment of vulnerability;
- improving the quality of investigations and consistently updating victims;
- improving the planning and processes around finance and the management of resources; and
- more accurately recording crime.
Entered Engage
2021
Reasons
- The need to review and monitor its call-taking capacity, capability and processes to help it better manage demand.
- The inconsistent application of an effective THRIVE (threat, harm, risk, investigation, vulnerability and engagement) risk assessment by call handlers, accompanied by the absence of victim needs assessments and the limited extent to which repeat victims are identified and recorded, potentially leaves victims at risk.
- Gloucestershire Constabulary is failing to record domestic abuse, behavioural crimes, and crimes linked to anti-social behaviour.
- The force needs to make sure that crimes are investigated effectively.
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Moved out of Engage
October 2022
Reasons
Greater Manchester Police was removed from Engage because it made several improvements, including:
- responding appropriately to the public and vulnerable people, including answering calls more quickly;
- better understanding its performance and the capability and capacity of its workforce, and providing better support for officers and staff;
- halving the number of open investigations, giving officers more time to focus on bringing offenders to justice; and
- more accurately recording crime.
Entered Engage
2020
Reason
- Greater Manchester Police was failing to respond appropriately to some people who are vulnerable and at risk. This meant that it was missing some opportunities to safeguard victims and secure evidence at the scene. This service failure gave cause for concern about public safety in Greater Manchester.
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Moved out of Engage
May 2024
Reasons
Staffordshire Police was removed from Engage because it made several improvements, including:
- improving how it identifies vulnerable people at the first point of contact; and
- improving the standards of investigation and the service it provides to victims of crime.
Entered Engage
June 2022
Reasons
- The force needs to improve how it identifies and assesses vulnerability at first point of contact.
- The force needs to make sure that it carries out effective investigations and that it gives victims the support they need.
Related reports
Moved out of Engage
September 2024
Reasons
West Midlands Police was removed from Engage because it has made several improvements, including improving how it:
- manages the risk posed to the public by registered sex offenders and online child abuse offenders;
- manages its multi-agency risk assessment conferences (MARAC) to keep vulnerable people safe; and
- carries out effective investigations which lead to satisfactory results for victims.
Entered Engage
November 2023
Reasons
- West Midlands Police is not carrying out effective investigations which lead to satisfactory results for victims. This cause of concern remains open. The force has addressed three out of the five recommendations we made.
- The force is not making sure multi-agency risk assessment conferences (MARACs) – meetings where statutory and voluntary agency representatives share information about people at high risk of domestic abuse – work effectively to keep vulnerable people safe. This cause of concern was closed on 23 July 2024.
- The force is not effectively managing the risk posed to the public by registered sex offenders. This cause of concern was closed on 23 July 2024.
- It isn’t managing the risk posed by online child abuse offenders effectively. This cause of concern was closed on 23 July 2024.
Related reports
- West Midlands Police: return to default phase of monitoring – 18 September 2024
- West Midlands Police: PEEL causes of concern revisit letter – 23 July 2024
- PEEL 2023–2025: An inspection of West Midlands Police – 22 December 2023
Moved out of Engage
May 2024
Reasons
Wiltshire Police was removed from Engage because it made several improvements, including:
- improving the effectiveness of its strategic plans;
- improving how effectively vulnerable people are protected; and
- improving how it identifies vulnerable people at the first point of contact.
Entered Engage
June 2022
Reasons
- The force is failing to understand and promptly identify vulnerability at first point of contact.
- The force does not adequately protect those who are vulnerable from harm to an acceptable standard.
- Wiltshire Police does not have adequate strategic plans in place.
Related reports
Police forces currently in Engage
Note: HMICFRS began publicising when forces went into and out of Engage in June 2022. Forces which came out of Engage before June 2022 will not appear on this page.