Wiltshire Police: PEEL Cause of concern revisit letter

Between 17 January and 11 February 2022, we inspected Wiltshire Police as part of our PEEL programme. During our inspection, we identified three causes of concern, which were that the force:

• is failing to understand and promptly identify the vulnerability of victims at the first point of contact;
• does not protect vulnerable people from harm to an acceptable standard; and
• does not have adequate strategic plans in place.

In November 2022, we revisited the force to review progress against the first two causes of concern by repeating the victim service assessment. This allowed us to discover and report on any progress made against several of the relevant recommendations we had made to the force.

This letter gives an update on our findings.

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Wiltshire Police has improved in some areas, but is still not investigating crime effectively