Values and culture in fire and rescue services
This report focuses on the values and culture of all 44 fire and rescue services (FRSs) in England and draws on the evidence collected through our inspections of FRSs since 2018.
We define values as principles or standards of behaviour, and culture as ideas, customs and behaviours. We define ‘poor’, ‘unacceptable’ and ‘inappropriate’ cultures and behaviours as those which have or have the potential to negatively affect others. These behaviours include bullying, harassment and discrimination.
We researched and analysed evidence on the following themes:
- values and culture, including bullying, harassment and discrimination
- training and skills
- fairness and diversity
This report sets out our findings.