Police performance: Getting a grip

Published on: 7 July 2023

This report focuses on the findings from our police effectiveness, efficiency and legitimacy 2021/22 inspection programme, which assesses the performance of the 43 police forces in England and Wales.

The report is written in two parts:

  • Part 1 examines national themes, both positive and negative.
  • Part 2 explores a problem with performance management, which underpins some of the themes described in part 1.

We set out how a sharper focus on performance management and better use of data improves the service that police forces give to victims of crime and the communities they serve. The report considers what forces in England and Wales need to get right to improve, and the effect on the public and their own staff if they don’t.

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Policing is making progress in some areas, but forces still need to get a grip on performance