Tyne and Wear 2018/19
Read more about Tyne and WearThis is HMICFRS’s first annual assessment of fire and rescue services. This assessment examines the service’s effectiveness, efficiency and how well it looks after its people. It is designed to give the public information about how their local fire and rescue service is performing in several important areas, in a way that is comparable with other services across England.
The extent to which the service is effective at keeping people safe and secure from fire and other risks is good.
The extent to which the service is efficient at keeping people safe and secure from fire and other risks is good.
The extent to which the service looks after its people is good.
Phil Gormley, Her Majesty’s Inspector of Fire and Rescue Services
HM Inspector's summary
We are pleased with the performance of Tyne and Wear Fire and Rescue Service (FRS) in keeping people safe and secure. But it needs to improve in some areas to give a consistently good service.
We judged that it is an effective service. It is good at:
- understanding the risk of fire and other emergencies;
- protecting the public through fire regulation;
- responding to fires and other emergencies; and
- responding to national risks.
But the service requires improvement to its prevention work.
It provides an efficient service and is good at using its resources. But it requires improvement at providing an affordable service.
Tyne and Wear FRS is good at looking after its people. It is good at promoting the right values and culture and at ensuring fairness and promoting diversity. But it requires improvement at getting the right people with the right skills and at managing performance and developing leaders.
Overall, we commend Tyne and Wear FRS for its performance. This provides a good foundation for improvement in the year ahead.