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Suffolk Fire and Rescue Service

The fire & rescue service covers the county of Suffolk, which includes Ipswich, Lowestoft, Bury St Edmunds, Newmarket and Felixstowe (one of the largest container ports in Europe). The service has 35 stations across the county. Its primary role is to provide effective prevention, protection and emergency response services.

The work the service does to reduce fires and fire-related deaths and injuries is a major contribution to reducing risk in the community and making Suffolk safer. The service also attend ‘special services calls’ which can include flooding, people and animal rescues, chemical spills and water rescues.

Connect with Suffolk Fire and Rescue Service

HMICFRS region and HMI

  • His Majesty’s Inspector of Fire & Rescue Services (HMI): Lee Freeman is HMI for Suffolk Fire and Rescue Service
  • HMICFRS region: The service is in HMICFRS’s Eastern fire region

HMICFRS’s role in inspecting this service

For over 160 years, His Majesty’s Inspectorate of Constabulary has independently assessed and reported on the efficiency and effectiveness of police forces and policing, in the public interest.

In summer 2017, HMIC (now HMICFRS) took on inspections of England’s fire & rescue services, assessing and reporting on their efficiency, effectiveness and leadership.

Key facts – 2020/2021

Service Area

1,468 square miles


0.76m people
up2% local 5 yr change


37% wholetime firefighters
63% on-call firefighters
0.71 per 1000 population local
0.56 national level
down14% local 5 yr change
down5% national 5 yr change


35 stations
40 fire engines


2.3 fire incidents per 1000 population local
2.7 national
1.5 non-fire incidents per 1000 population local
2.7 national
3.2 fire false alarms per 1000 population local
3.8 national


£20.76 firefighter cost per person per year
£25.22 firefighter cost per person per year (national)