London Fire Brigade: Cause of concern revisit letter
Between November 2021 and January 2022, we inspected London Fire Brigade. During our inspection, we identified two causes of concern, one of which related to culture:
- The brigade has shown a clear intent to improve the culture of the brigade, with some staff reporting improvements under the new commissioner. However, more needs to be done. We found evidence of behaviours that are not in line with brigade values, including discrimination and bullying. Brigade values and behaviours are not always demonstrated by senior leaders.
On 31 August 2022, London Fire Brigade submitted an action plan setting out how it would address the area of concern relating to culture and our recommendations.
During the week beginning 19 February 2024, we carried out a revisit to review progress against the action plan.
This letter summarises our findings.
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