Police forces' progress against recommendations
HMICFRS routinely monitors progress against the recommendations that we make to police forces in our inspection reports. The table below shows progress police forces have made against recommendations made to them in the 2018/19 Integrated PEEL Assessments, PEEL Assessments 2021/22 and PEEL assessments 2023-25.
Recommendations shown as:
- open are those which have been given to the force and are not yet complete and have not been superseded;
- self-certified complete: to be verified by HMICFRS are those where the force has told HMICFRS that it has completed work to address the recommendation. HMICFRS will verify this at the next relevant inspection;
- completed and verified are those where HMICFRS is satisfied that the force has taken the actions to complete the recommendation;
- superseded are those which have been repeated or updated following a more recent inspection.
Recommendations are not orders. It is for others – principally chief constables and local policing bodies – to act on them.
This page is updated each year in March and September and was last fully updated on 12 September 2024 using data extracted on 2 September 2024.
The change log sets out the updates and changes made to this table over time.
| Force | Report | Cause of Concern | Recommendation | Status | URL | Report Type |
|---|---|---|---|---|---|---|
| Avon and Somerset Police | N/A | No causes of concern reported | No recommendation made | N/A | N/A | N/A |
| Bedfordshire Police | N/A | No causes of concern reported | No recommendation made | N/A | N/A | N/A |
| Cambridgeshire Constabulary | PEEL 2023/25: An inspection of Cambridgeshire Constabulary | The constabulary isn’t managing risks posed by registered sex offenders in the community | Within three months, Cambridgeshire Constabulary should develop a performance framework that helps it understand: whether visits by one individual to registered sex offenders are appropriate; and what is included in its backlog of work, such as how overdue visits are and the risk level of the offenders involved | Open | https://hmicfrs.justiceinspectorates.gov.uk/publications/peel-assessment-2023-25-cambridgeshire/ | PEEL 2023/25 |
| Cambridgeshire Constabulary | PEEL 2023/25: An inspection of Cambridgeshire Constabulary | The constabulary must improve how quickly it answers emergency and non-emergency calls | Within three months, Cambridgeshire Constabulary should improve its ability to answer public calls by placing enough police personnel with the right skills and experience in its demand hub. | Completed and Verified | https://hmicfrs.justiceinspectorates.gov.uk/publications/peel-assessment-2023-25-cambridgeshire/ | PEEL 2023/25 |
| Cambridgeshire Constabulary | PEEL 2023/25: An inspection of Cambridgeshire Constabulary | The constabulary must improve how quickly it answers emergency and non-emergency calls | Within six months, Cambridgeshire Constabulary should: make sure it answers a higher percentage of emergency calls more quickly; and make sure it answers a higher percentage of non-emergency calls, so callers abandon them as rarely as possible | Open | https://hmicfrs.justiceinspectorates.gov.uk/publications/peel-assessment-2023-25-cambridgeshire/ | PEEL 2023/25 |
| Cambridgeshire Constabulary | PEEL 2023/25: An inspection of Cambridgeshire Constabulary | The constabulary needs to improve how quickly it attends incidents | Within six months, Cambridgeshire Constabulary should attend calls for service in line with the targets it publicly promises to meet | Open | https://hmicfrs.justiceinspectorates.gov.uk/publications/peel-assessment-2023-25-cambridgeshire/ | PEEL 2023/25 |
| Cheshire Constabulary | N/A | No causes of concern reported | No recommendation made | N/A | N/A | N/A |
| City of London Police | N/A | No causes of concern reported | No recommendation made | N/A | N/A | N/A |
| Cleveland Police | PEEL 2021/22 – An inspection of Cleveland Police | The force hasn’t fully addressed the cause of concern about preventing crime and antisocial behaviour identified in the 2019 PEEL inspection. "The force doesn’t appropriately prioritise crime prevention. There is a lack of strategic direction, and the force doesn’t allocate enough resources to prevention work. Staff who carry out prevention work lack an understanding of the priorities they should be tackling." | Cleveland Police should take immediate steps to integrate preventative practice across the organisation and provide the capacity and capability to carry out structured problem-solving and prevention activity aligned with its priorities. | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2021-22-cleveland/ | PEEL 2021/22 |
| Cleveland Police | PEEL 2021/22 – An inspection of Cleveland Police | The force hasn’t fully addressed the cause of concern about preventing crime and antisocial behaviour identified in the 2019 PEEL inspection. "The force doesn’t appropriately prioritise crime prevention. There is a lack of strategic direction, and the force doesn’t allocate enough resources to prevention work. Staff who carry out prevention work lack an understanding of the priorities they should be tackling." | Cleveland Police should take immediate steps to provide strategic direction and co-ordination of all prevention activity. | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2021-22-cleveland/ | PEEL 2021/22 |
| Cleveland Police | PEEL 2021/22 – An inspection of Cleveland Police | The force hasn’t fully addressed the cause of concern about preventing crime and antisocial behaviour identified in the 2019 PEEL inspection. "The force doesn’t appropriately prioritise crime prevention. There is a lack of strategic direction, and the force doesn’t allocate enough resources to prevention work. Staff who carry out prevention work lack an understanding of the priorities they should be tackling." | Cleveland Police should take immediate steps to raise the organisational profile of evidence-based policing, thoroughly evaluate problem-orientated activity, and arrange the storage and sharing of good practice. | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2021-22-cleveland/ | PEEL 2021/22 |
| Cleveland Police | PEEL 2021/22 – An inspection of Cleveland Police | The force hasn’t fully addressed the cause of concern relating to strategic planning, organisational management and value for money identified in its 2019 PEEL inspection. "Cleveland Police doesn’t adequately understand the demand it faces. A thorough understanding of demand is required to underpin all strategic planning. This failure means it doesn’t have coherent workforce and financial plans to meet demand and deliver the necessary outcomes." | Cleveland Police should continue to develop co-ordinated financial and workforce plans based on demand, which should be integrated into the force's strategic planning cycle. | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2021-22-cleveland/ | PEEL 2021/22 |
| Cleveland Police | PEEL 2021/22 – An inspection of Cleveland Police | The force hasn’t fully addressed the cause of concern relating to strategic planning, organisational management and value for money identified in its 2019 PEEL inspection. "Cleveland Police doesn’t adequately understand the demand it faces. A thorough understanding of demand is required to underpin all strategic planning. This failure means it doesn’t have coherent workforce and financial plans to meet demand and deliver the necessary outcomes." | Cleveland Police should continue to develop its assessment of current and potential future demand across all operational areas to inform the force’s operating model. This should include latent demand and the demand generated by internal processes. | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2021-22-cleveland/ | PEEL 2021/22 |
| Cleveland Police | PEEL: Police effectiveness, efficiency and legitimacy 2018/19 – Cleveland Police | Cleveland Police doesn’t adequately engage with local communities. This lack of engagement means that public expectations don’t sufficiently influence force priorities and changes to the services it provides. The public also has a limited role in scrutinising the force and helping it to improve. | The force should immediately take steps to improve its understanding of local communities, including those who are less likely to complain or those who engage less with the police. | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2018-19-cleveland/ | PEEL 2018/19 |
| Cleveland Police | PEEL: Police effectiveness, efficiency and legitimacy 2018/19 – Cleveland Police | Cleveland Police doesn’t adequately engage with local communities. This lack of engagement means that public expectations don’t sufficiently influence force priorities and changes to the services it provides. The public also has a limited role in scrutinising the force and helping it to improve. | The force should immediately take steps to understand what services its communities want and how the force's plans and its operating model reflect these expectations; | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2018-19-cleveland/ | PEEL 2018/19 |
| Cleveland Police | PEEL: Police effectiveness, efficiency and legitimacy 2018/19 – Cleveland Police | Cleveland Police doesn’t adequately engage with local communities. This lack of engagement means that public expectations don’t sufficiently influence force priorities and changes to the services it provides. The public also has a limited role in scrutinising the force and helping it to improve. | The force should immediately take steps to engage the public in the scrutiny of its data and processes, including the use of force and stop and search, to help it improve. This may be through an independent advisory group or other means. It should ensure that these people have the relevant training, and are provided with sufficient data and analysis for them to scrutinise and challenge in a constructive way. | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2018-19-cleveland/ | PEEL 2018/19 |
| Cleveland Police | PEEL: Police effectiveness, efficiency and legitimacy 2018/19 – Cleveland Police | Cleveland Police doesn’t adequately engage with local communities. This lack of engagement means that public expectations don’t sufficiently influence force priorities and changes to the services it provides. The public also has a limited role in scrutinising the force and helping it to improve. | The force should immediately take steps to improve its communication and engagement with the public of Cleveland. This should include informing them of changes to policing services, communicating the action it has taken to address force priorities, and the provision of community and personal safety advice. | Superseded | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2018-19-cleveland/ | PEEL 2018/19 |
| Cleveland Police | PEEL: Police effectiveness, efficiency and legitimacy 2018/19 – Cleveland Police | Cleveland Police doesn’t adequately understand the demand it faces. A thorough understanding of demand is required to underpin all strategic planning. This failure means it doesn’t have coherent workforce and financial plans to meet demand and deliver the necessary outcomes. | The force should immediately provide senior leaders with the relevant information, support and skills to inform their understanding of demand; and | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2018-19-cleveland/ | PEEL 2018/19 |
| Cleveland Police | PEEL: Police effectiveness, efficiency and legitimacy 2018/19 – Cleveland Police | Cleveland Police doesn’t adequately understand the demand it faces. A thorough understanding of demand is required to underpin all strategic planning. This failure means it doesn’t have coherent workforce and financial plans to meet demand and deliver the necessary outcomes. | The force should immediately carry out a comprehensive assessment of current and potential future demand across all operational areas to inform the force’s operating model. This should include latent demand, and the demand generated by internal processes; | Superseded | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2018-19-cleveland/ | PEEL 2018/19 |
| Cleveland Police | PEEL: Police effectiveness, efficiency and legitimacy 2018/19 – Cleveland Police | Cleveland Police doesn’t adequately understand the demand it faces. A thorough understanding of demand is required to underpin all strategic planning. This failure means it doesn’t have coherent workforce and financial plans to meet demand and deliver the necessary outcomes. | The force should immediately develop co-ordinated financial and workforce plans based on demand, which should be integrated into the force's strategic planning cycle. | Superseded | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2018-19-cleveland/ | PEEL 2018/19 |
| Cleveland Police | PEEL: Police effectiveness, efficiency and legitimacy 2018/19 – Cleveland Police | Cleveland Police doesn’t consistently treat its workforce with fairness and respect. It doesn’t effectively communicate with or engage its workforce, its processes aren’t perceived to be fair and it doesn’t understand its workforce well enough to support them. | The force should communicate with the workforce, so they have a clear understanding of what is happening in the force; | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2018-19-cleveland/ | PEEL 2018/19 |
| Cleveland Police | PEEL: Police effectiveness, efficiency and legitimacy 2018/19 – Cleveland Police | Cleveland Police doesn’t consistently treat its workforce with fairness and respect. It doesn’t effectively communicate with or engage its workforce, its processes aren’t perceived to be fair and it doesn’t understand its workforce well enough to support them. | The force should ensure that promotion processes are transparent, fair and perceived as such by the workforce. | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2018-19-cleveland/ | PEEL 2018/19 |
| Cleveland Police | PEEL: Police effectiveness, efficiency and legitimacy 2018/19 – Cleveland Police | Cleveland Police doesn’t consistently treat its workforce with fairness and respect. It doesn’t effectively communicate with or engage its workforce, its processes aren’t perceived to be fair and it doesn’t understand its workforce well enough to support them. | The force should fairly and consistently identify those with the potential to become senior leaders and support them to gain the skills for future leadership role; | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2018-19-cleveland/ | PEEL 2018/19 |
| Cleveland Police | PEEL: Police effectiveness, efficiency and legitimacy 2018/19 – Cleveland Police | Cleveland Police doesn’t consistently treat its workforce with fairness and respect. It doesn’t effectively communicate with or engage its workforce, its processes aren’t perceived to be fair and it doesn’t understand its workforce well enough to support them. | The force should improve the timeliness of its grievance handling processes; | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2018-19-cleveland/ | PEEL 2018/19 |
| Cleveland Police | PEEL: Police effectiveness, efficiency and legitimacy 2018/19 – Cleveland Police | Cleveland Police doesn’t consistently treat its workforce with fairness and respect. It doesn’t effectively communicate with or engage its workforce, its processes aren’t perceived to be fair and it doesn’t understand its workforce well enough to support them. | The force should involve the workforce in decision making; listening to their feedback, acting on it, and communicating action taken; | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2018-19-cleveland/ | PEEL 2018/19 |
| Cleveland Police | PEEL: Police effectiveness, efficiency and legitimacy 2018/19 – Cleveland Police | Cleveland Police doesn’t consistently treat its workforce with fairness and respect. It doesn’t effectively communicate with or engage its workforce, its processes aren’t perceived to be fair and it doesn’t understand its workforce well enough to support them. | The force should understand the performance of its workforce, support their development, and deal with poor performance fairly and consistently; | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2018-19-cleveland/ | PEEL 2018/19 |
| Cleveland Police | PEEL: Police effectiveness, efficiency and legitimacy 2018/19 – Cleveland Police | Cleveland Police doesn’t consistently treat its workforce with fairness and respect. It doesn’t effectively communicate with or engage its workforce, its processes aren’t perceived to be fair and it doesn’t understand its workforce well enough to support them. | The force should understand the risks and threats to the wellbeing of its workforce and use this to inform the actions it takes; | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2018-19-cleveland/ | PEEL 2018/19 |
| Cleveland Police | PEEL: Police effectiveness, efficiency and legitimacy 2018/19 – Cleveland Police | Cleveland Police is failing to respond appropriately to vulnerable people, including children. It is missing opportunities to safeguard them and is exposing them to risk. | The force must take immediate action to ensure that it safeguards all victims of domestic abuse, through the effective completion of a structured risk assessment, adequately supervising any changes to the initial assessment; | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2018-19-cleveland/ | PEEL 2018/19 |
| Cleveland Police | PEEL: Police effectiveness, efficiency and legitimacy 2018/19 – Cleveland Police | Cleveland Police is failing to respond appropriately to vulnerable people, including children. It is missing opportunities to safeguard them and is exposing them to risk. | The force must take immediate action to ensure that it supplies people with the information they need and are entitled to under the provisions of Clare’s Law and Sarah’s Law. | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2018-19-cleveland/ | PEEL 2018/19 |
| Cleveland Police | PEEL: Police effectiveness, efficiency and legitimacy 2018/19 – Cleveland Police | Cleveland Police is failing to respond appropriately to vulnerable people, including children. It is missing opportunities to safeguard them and is exposing them to risk. | The force must take immediate action to ensure that officers and staff can identify vulnerable people and repeat victims effectively; | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2018-19-cleveland/ | PEEL 2018/19 |
| Cleveland Police | PEEL: Police effectiveness, efficiency and legitimacy 2018/19 – Cleveland Police | Cleveland Police is failing to respond appropriately to vulnerable people, including children. It is missing opportunities to safeguard them and is exposing them to risk. | The force must take immediate action to ensure that referrals for ongoing safeguarding are made at the appropriate time; | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2018-19-cleveland/ | PEEL 2018/19 |
| Cleveland Police | PEEL: Police effectiveness, efficiency and legitimacy 2018/19 – Cleveland Police | Cleveland Police is failing to respond appropriately to vulnerable people, including children. It is missing opportunities to safeguard them and is exposing them to risk. | The force must take immediate action to ensure that the cumulative effect of numerous incidents involving the same victim or household is properly risk assessed, considered and responded to; | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2018-19-cleveland/ | PEEL 2018/19 |
| Cleveland Police | PEEL: Police effectiveness, efficiency and legitimacy 2018/19 – Cleveland Police | Cleveland Police is failing to respond appropriately to vulnerable people, including children. It is missing opportunities to safeguard them and is exposing them to risk. | The force must take immediate action to ensure that there are effective processes in place for catching criminals which are subject to supervision and scrutiny, and it uses the available legal powers to prevent re-offending; and | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2018-19-cleveland/ | PEEL 2018/19 |
| Cleveland Police | PEEL: Police effectiveness, efficiency and legitimacy 2018/19 – Cleveland Police | Cleveland Police is failing to respond appropriately to vulnerable people, including children. It is missing opportunities to safeguard them and is exposing them to risk. | The force must take immediate action to ensure that there is sufficient supervision of domestic abuse cases assessed as having a standard level of risk; | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2018-19-cleveland/ | PEEL 2018/19 |
| Cleveland Police | PEEL: Police effectiveness, efficiency and legitimacy 2018/19 – Cleveland Police | Cleveland Police is failing to respond appropriately to vulnerable people, including children. It is missing opportunities to safeguard them and is exposing them to risk. | The force must take immediate action to ensure that it promptly attends incidents involving vulnerable people, and any regrading of incidents is based on a structured and recorded risk assessment with supervisory oversight; | Superseded | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2018-19-cleveland/ | PEEL 2018/19 |
| Cleveland Police | PEEL: Police effectiveness, efficiency and legitimacy 2018/19 – Cleveland Police | Many senior leaders (superintending and chief officer ranks, and senior police staff managers) aren’t consistently demonstrating ethical behaviour. The inappropriate behaviour of these leaders within Cleveland Police is so profound that it is affecting the efficiency and effectiveness of the force. | The force should take immediate action to create a culture where officers and staff are honest and take responsibility for their work and action taken; | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2018-19-cleveland/ | PEEL 2018/19 |
| Cleveland Police | PEEL: Police effectiveness, efficiency and legitimacy 2018/19 – Cleveland Police | Many senior leaders (superintending and chief officer ranks, and senior police staff managers) aren’t consistently demonstrating ethical behaviour. The inappropriate behaviour of these leaders within Cleveland Police is so profound that it is affecting the efficiency and effectiveness of the force. | The force should take immediate action to embed the Code of Ethics principles and behaviours within the organisation; | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2018-19-cleveland/ | PEEL 2018/19 |
| Cleveland Police | PEEL: Police effectiveness, efficiency and legitimacy 2018/19 – Cleveland Police | Many senior leaders (superintending and chief officer ranks, and senior police staff managers) aren’t consistently demonstrating ethical behaviour. The inappropriate behaviour of these leaders within Cleveland Police is so profound that it is affecting the efficiency and effectiveness of the force. | The force should take immediate action to ensure there is a process for the workforce to discuss ethical dilemmas regularly and understand decisions made by the force about fairness that also influence policy and practice. | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2018-19-cleveland/ | PEEL 2018/19 |
| Cleveland Police | PEEL: Police effectiveness, efficiency and legitimacy 2018/19 – Cleveland Police | Many senior leaders (superintending and chief officer ranks, and senior police staff managers) aren’t consistently demonstrating ethical behaviour. The inappropriate behaviour of these leaders within Cleveland Police is so profound that it is affecting the efficiency and effectiveness of the force. | The force should take immediate action to hold the entire workforce to account for inappropriate behaviour and poor performance; | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2018-19-cleveland/ | PEEL 2018/19 |
| Cleveland Police | PEEL: Police effectiveness, efficiency and legitimacy 2018/19 – Cleveland Police | The force doesn’t appropriately prioritise crime prevention. There is a lack of strategic direction, and the force doesn’t allocate enough resources to prevention work. Staff who carry out prevention work lack an understanding of the priorities they should be tackling. | The force should take immediate steps to ensure officers and staff working within neighbourhood teams understand the needs of local communities, their priorities, and the threats they face; and | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2018-19-cleveland/ | PEEL 2018/19 |
| Cleveland Police | PEEL: Police effectiveness, efficiency and legitimacy 2018/19 – Cleveland Police | The force doesn’t appropriately prioritise crime prevention. There is a lack of strategic direction, and the force doesn’t allocate enough resources to prevention work. Staff who carry out prevention work lack an understanding of the priorities they should be tackling. | The force should take immediate steps to provide strategic direction and co-ordination of all prevention activity; | Superseded | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2018-19-cleveland/ | PEEL 2018/19 |
| Cleveland Police | PEEL: Police effectiveness, efficiency and legitimacy 2018/19 – Cleveland Police | The force doesn’t appropriately prioritise crime prevention. There is a lack of strategic direction, and the force doesn’t allocate enough resources to prevention work. Staff who carry out prevention work lack an understanding of the priorities they should be tackling. | The force should take immediate steps to ensure there are the right resources, in the right place, to carry out structured problem-solving and prevention activity aligned to its priorities; | Superseded | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2018-19-cleveland/ | PEEL 2018/19 |
| Cleveland Police | PEEL: Police effectiveness, efficiency and legitimacy 2018/19 – Cleveland Police | The force doesn’t appropriately prioritise crime prevention. There is a lack of strategic direction, and the force doesn’t allocate enough resources to prevention work. Staff who carry out prevention work lack an understanding of the priorities they should be tackling. | The force should take immediate steps to monitor the effectiveness of its crime prevention activity, evaluating and sharing effective practice both internally and with other organisations. | Superseded | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2018-19-cleveland/ | PEEL 2018/19 |
| Cumbria Constabulary | N/A | No causes of concern reported | No recommendation made | N/A | N/A | N/A |
| Derbyshire Constabulary | N/A | No causes of concern reported | No recommendation made | N/A | N/A | N/A |
| Devon and Cornwall Police | PEEL 2021/22 – An inspection of Devon and Cornwall Police | Devon and Cornwall Police is too often failing to record reports of violent crime, particularly behavioural crimes (harassment, stalking, controlling and coercive behaviour), domestic abuse and anti-social behaviour. | Devon and Cornwall Police should immediately take steps to identify and address gaps in its systems and processes for identifying and recording all reports made by victims of crimes, giving particular attention to behavioural crimes, other domestic abuse related violent crime and anti-social behaviour. | Open | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2021-22-devon-and-cornwall/ | PEEL 2021/22 |
| Devon and Cornwall Police | PEEL 2021/22 – An inspection of Devon and Cornwall Police | Devon and Cornwall Police is too often failing to record reports of violent crime, particularly behavioural crimes (harassment, stalking, controlling and coercive behaviour), domestic abuse and anti-social behaviour. | Within three months, Devon and Cornwall Police should have effective governance and oversight to fully understand its crime recording performance and ensure its crime recording is audited take on a regular basis. | Open | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2021-22-devon-and-cornwall/ | PEEL 2021/22 |
| Devon and Cornwall Police | PEEL 2021/22 – An inspection of Devon and Cornwall Police | Devon and Cornwall Police is too often failing to record reports of violent crime, particularly behavioural crimes (harassment, stalking, controlling and coercive behaviour), domestic abuse and anti-social behaviour. | Within three months, Devon and Cornwall Police should provide specific training for all supervisors, officers and staff who work in crime recording roles; this training should include the crime recording requirements for violent crimes, including behavioural crimes, domestic abuse and anti-social behaviour | Open | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2021-22-devon-and-cornwall/ | PEEL 2021/22 |
| Devon and Cornwall Police | PEEL 2021/22 – An inspection of Devon and Cornwall Police | The force should put appropriate measures in place to ensure sex offenders are managed effectively and in line with national guidance. | Within three months, Devon and Cornwall Police should make sure all breaches of Sex Offender Notification Requirements are recorded as crimes. | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2021-22-devon-and-cornwall/ | PEEL 2021/22 |
| Devon and Cornwall Police | PEEL 2021/22 – An inspection of Devon and Cornwall Police | The force should put appropriate measures in place to ensure sex offenders are managed effectively and in line with national guidance. | Within three months, Devon and Cornwall Police should make sure all risk assessments and management plans are completed within appropriate time frames and are effectively supervised. | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2021-22-devon-and-cornwall/ | PEEL 2021/22 |
| Devon and Cornwall Police | PEEL 2021/22 – An inspection of Devon and Cornwall Police | The force should put appropriate measures in place to ensure sex offenders are managed effectively and in line with national guidance. | Within three months, Devon and Cornwall Police should make sure all visits are conducted within appropriate time frames in accordance with national guidelines and Authorised Professional Practice (APP) | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2021-22-devon-and-cornwall/ | PEEL 2021/22 |
| Devon and Cornwall Police | PEEL 2023/25: An inspection of Devon and Cornwall Police | The force needs to improve the time it takes to answer non-emergency calls | Within three months, Devon and Cornwall Police should improve its processes for answering non-emergency calls so that it answers them without unnecessary delay | Open | https://hmicfrs.justiceinspectorates.gov.uk/publications/peel-assessment-2023-25-devon-and-cornwall/ | PEEL 2023/25 |
| Devon and Cornwall Police | PEEL 2023/25: An inspection of Devon and Cornwall Police | The force needs to improve the time it takes to answer non-emergency calls | Within three months, Devon and Cornwall Police should review its governance, oversight and data processes to understand why the rate of abandoned calls remains high. | Open | https://hmicfrs.justiceinspectorates.gov.uk/publications/peel-assessment-2023-25-devon-and-cornwall/ | PEEL 2023/25 |
| Devon and Cornwall Police | PEEL 2023/25: An inspection of Devon and Cornwall Police | The force needs to make sure it carries out effective investigations that lead to satisfactory results for victims | Within six months, Devon and Cornwall Police should make sure investigations are carried out without unnecessary delays | Open | https://hmicfrs.justiceinspectorates.gov.uk/publications/peel-assessment-2023-25-devon-and-cornwall/ | PEEL 2023/25 |
| Devon and Cornwall Police | PEEL 2023/25: An inspection of Devon and Cornwall Police | The force needs to make sure it carries out effective investigations that lead to satisfactory results for victims | Within six months, Devon and Cornwall Police should implement appropriate governance and monitoring processes to make sure that the outcomes used are appropriate and comply with force and national policies (an area for improvement from our previous PEEL inspection that hasn’t been met) | Open | https://hmicfrs.justiceinspectorates.gov.uk/publications/peel-assessment-2023-25-devon-and-cornwall/ | PEEL 2023/25 |
| Devon and Cornwall Police | PEEL 2023/25: An inspection of Devon and Cornwall Police | The force needs to make sure it carries out effective investigations that lead to satisfactory results for victims | Within six months, Devon and Cornwall Police should make sure a victim contract is completed and a victim needs assessment is carried out where appropriate. | Open | https://hmicfrs.justiceinspectorates.gov.uk/publications/peel-assessment-2023-25-devon-and-cornwall/ | PEEL 2023/25 |
| Devon and Cornwall Police | PEEL 2023/25: An inspection of Devon and Cornwall Police | The force needs to make sure it carries out effective investigations that lead to satisfactory results for victims | Within six months, Devon and Cornwall Police should make sure investigation plans are appropriate and that supervisors can make sure all appropriate investigative opportunities are taken (an area for improvement from our previous PEEL inspection that hasn’t been met) | Open | https://hmicfrs.justiceinspectorates.gov.uk/publications/peel-assessment-2023-25-devon-and-cornwall/ | PEEL 2023/25 |
| Dorset Police | N/A | No causes of concern reported | No recommendation made | N/A | N/A | N/A |
| Durham Constabulary | N/A | No causes of concern reported | No recommendation made | N/A | N/A | N/A |
| Dyfed-Powys Police | PEEL 2021/22: Dyfed-Powys Police cause of concern – crime data integrity | Dyfed-Powys Police is too often failing to record reports of violent crime, particularly domestic abuse and anti-social behaviour towards people. | The force should immediately put in place arrangements to make sure that adequate supervision is applied to crime-recording decisions made by officers and staff. | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/dyfed-powys-police-cause-of-concern-crime-data-integrity/ | PEEL 2021/22 |
| Dyfed-Powys Police | PEEL 2021/22: Dyfed-Powys Police cause of concern – crime data integrity | Dyfed-Powys Police is too often failing to record reports of violent crime, particularly domestic abuse and anti-social behaviour towards people. | The force should immediately take steps to identify and address gaps in its systems and processes for identifying and recording all reports of crime (giving particular attention to domestic abuse-related violent crime). | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/dyfed-powys-police-cause-of-concern-crime-data-integrity/ | PEEL 2021/22 |
| Dyfed-Powys Police | PEEL 2021/22: Dyfed-Powys Police cause of concern – crime data integrity | Dyfed-Powys Police is too often failing to record reports of violent crime, particularly domestic abuse and anti-social behaviour towards people. | Within three months the force should provide specific training for all supervisors, officers and staff who work in crime recording roles. This training should include the crime recording requirements for violent crime, including domestic abuse and anti-social behaviour (personal). | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/dyfed-powys-police-cause-of-concern-crime-data-integrity/ | PEEL 2021/22 |
| Dyfed-Powys Police | PEEL: Police effectiveness, efficiency and legitimacy 2018/19 – Dyfed-Powys Police | It is a cause of concern to HMICFRS that Dyfed-Powys Police is failing to risk assess all incidents of domestic abuse. This means that opportunities to intervene and take appropriate action at the earliest opportunity are being lost; this includes missed chances to identify coercive and controlling behaviour, other persons at risk in the household such as children and escalation in the scale of violence. This puts vulnerable people at risk. | The force should immediately take steps to ensure that officers carry out a risk assessment for every incident of domestic abuse, including verbal arguments. These assessments should be effectively supervised, quality assured and should be checked for compliance. | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2018-19-dyfed-powys/ | PEEL 2018/19 |
| Essex Police | N/A | No causes of concern reported | No recommendation made | N/A | N/A | N/A |
| Gloucestershire Constabulary | PEEL 2021/22 – An inspection of Gloucestershire Constabulary | Gloucestershire Constabulary is failing to record domestic abuse, behavioural crimes, and crimes linked to anti-social behaviour. This is significantly affecting the force’s crime recording standards. And it shows that victims of domestic abuse, behavioural crimes and anti-social behaviour are not getting the service they have a right to expect and deserve. | Gloucestershire Constabulary should ensure that it is identifying and recording all crimes reported in incidents classified as anti-social behaviour. | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2021-22-gloucestershire/ | PEEL 2021/22 |
| Gloucestershire Constabulary | PEEL 2021/22 – An inspection of Gloucestershire Constabulary | Gloucestershire Constabulary is failing to record domestic abuse, behavioural crimes, and crimes linked to anti-social behaviour. This is significantly affecting the force’s crime recording standards. And it shows that victims of domestic abuse, behavioural crimes and anti-social behaviour are not getting the service they have a right to expect and deserve. | Gloucestershire Constabulary should ensure that it is recording all domestic abuse and behavioural crimes. | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2021-22-gloucestershire/ | PEEL 2021/22 |
| Gloucestershire Constabulary | PEEL 2021/22 – An inspection of Gloucestershire Constabulary | Gloucestershire Constabulary is unable to manage current demand effectively. It doesn’t have enough capacity or capability to respond to calls effectively, or to investigate crime as well as it should. Too often, this is affecting the service it offers. The force is failing to respond appropriately to some vulnerable people. This means it is missing some opportunities to safeguard victims and secure evidence. | We recommend that within 12 months the force should improve the effectiveness of its initial response to incidents. | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2021-22-gloucestershire/ | PEEL 2021/22 |
| Gloucestershire Constabulary | PEEL 2021/22 – An inspection of Gloucestershire Constabulary | Gloucestershire Constabulary is unable to manage current demand effectively. It doesn’t have enough capacity or capability to respond to calls effectively, or to investigate crime as well as it should. Too often, this is affecting the service it offers. The force is failing to respond appropriately to some vulnerable people. This means it is missing some opportunities to safeguard victims and secure evidence. | We recommend that within 12 months the force should improve the effectiveness of its investigations. | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2021-22-gloucestershire/ | PEEL 2021/22 |
| Gloucestershire Constabulary | PEEL 2021/22 – An inspection of Gloucestershire Constabulary | Gloucestershire Constabulary is unable to manage current demand effectively. It doesn’t have enough capacity or capability to respond to calls effectively, or to investigate crime as well as it should. Too often, this is affecting the service it offers. The force is failing to respond appropriately to some vulnerable people. This means it is missing some opportunities to safeguard victims and secure evidence. | We recommend that within 12 months the force should make sure all crimes are allocated quickly to investigators with the appropriate skills, accreditation and support. They will then be able to investigate them to a good standard, and promptly. | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2021-22-gloucestershire/ | PEEL 2021/22 |
| Gloucestershire Constabulary | PEEL 2021/22 – An inspection of Gloucestershire Constabulary | Gloucestershire Constabulary is unable to manage current demand effectively. It doesn’t have enough capacity or capability to respond to calls effectively, or to investigate crime as well as it should. Too often, this is affecting the service it offers. The force is failing to respond appropriately to some vulnerable people. This means it is missing some opportunities to safeguard victims and secure evidence. | We recommend that within 12 months the force should make sure each investigation fully complies with the Code of Practice for Victims of Crime. | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2021-22-gloucestershire/ | PEEL 2021/22 |
| Gloucestershire Constabulary | PEEL 2021/22 – An inspection of Gloucestershire Constabulary | Gloucestershire Constabulary is unable to manage current demand effectively. It doesn’t have enough capacity or capability to respond to calls effectively, or to investigate crime as well as it should. Too often, this is affecting the service it offers. The force is failing to respond appropriately to some vulnerable people. This means it is missing some opportunities to safeguard victims and secure evidence. | We recommend that within 12 months the force should make sure senior officers effectively supervise crime investigations, and standards. | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2021-22-gloucestershire/ | PEEL 2021/22 |
| Gloucestershire Constabulary | PEEL 2021/22 – An inspection of Gloucestershire Constabulary | The force does not have adequate financial plans in place and is not managing its resources effectively. | Gloucestershire Constabulary should develop a sustainable and affordable medium-term financial plan, that will enable it to provide policing services that meet future demand, based on reasonable assumptions about future income and expenditure. | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2021-22-gloucestershire/ | PEEL 2021/22 |
| Gloucestershire Constabulary | PEEL 2021/22 – An inspection of Gloucestershire Constabulary | The force does not have adequate financial plans in place and is not managing its resources effectively. | Gloucestershire Constabulary should make sure it has enough capacity to manage its finances effectively and that its senior leaders exercise proper governance and oversight of financial management. | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2021-22-gloucestershire/ | PEEL 2021/22 |
| Gloucestershire Constabulary | PEEL 2021/22 – An inspection of Gloucestershire Constabulary | The force does not have adequate financial plans in place and is not managing its resources effectively. | Gloucestershire Constabulary should make sure that financial plans are aligned with workforce, IT, estates and other corporate plans, and that all are accurately informed by a sound understanding of likely future demands for its services. | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2021-22-gloucestershire/ | PEEL 2021/22 |
| Gloucestershire Constabulary | PEEL 2021/22 – An inspection of Gloucestershire Constabulary | The force recognises that it needs to review and monitor its call-taking capacity, capability and processes, to help it better manage demand. To address this, it has started to put processes in place. This would reduce the average time taken to answer 999 calls and reduce the number of 101 calls that are abandoned. | Gloucestershire Constabulary should continue to review the way it answers calls from the public to reduce the time it takes to answer them and the number that are abandoned. | Superseded | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2021-22-gloucestershire/ | PEEL 2021/22 |
| Gloucestershire Constabulary | PEEL 2021/22 – An inspection of Gloucestershire Constabulary | The inconsistent application of an effective THRIVE (threat, harm, risk, investigation, vulnerability and engagement) risk assessment by call handlers, accompanied by the absence of victim needs assessments and the limited extent to which repeat victims are identified and recorded, potentially leaves victims at risk. This means that they aren’t always getting the service they should expect. This is a cause of concern. | Gloucestershire Constabulary should check systems to identify and record all repeat victims, and make sure that these victims receive a response that keeps them safe; | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2021-22-gloucestershire/ | PEEL 2021/22 |
| Gloucestershire Constabulary | PEEL 2021/22 – An inspection of Gloucestershire Constabulary | The inconsistent application of an effective THRIVE (threat, harm, risk, investigation, vulnerability and engagement) risk assessment by call handlers, accompanied by the absence of victim needs assessments and the limited extent to which repeat victims are identified and recorded, potentially leaves victims at risk. This means that they aren’t always getting the service they should expect. This is a cause of concern. | Gloucestershire Constabulary should put processes in place to make sure that call handlers risk assess, and complete a victim needs assessment for, every call; | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2021-22-gloucestershire/ | PEEL 2021/22 |
| Gloucestershire Constabulary | PEEL 2021/22 – An inspection of Gloucestershire Constabulary | The inconsistent application of an effective THRIVE (threat, harm, risk, investigation, vulnerability and engagement) risk assessment by call handlers, accompanied by the absence of victim needs assessments and the limited extent to which repeat victims are identified and recorded, potentially leaves victims at risk. This means that they aren’t always getting the service they should expect. This is a cause of concern. | Gloucestershire Constabulary should review and refresh training for call takers to help them assess the level of risk involved in a call, make effective decisions to manage risk and protect victims, and decide on an appropriate response. Supervisors need to carry out regular audits to check this is being done. | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2021-22-gloucestershire/ | PEEL 2021/22 |
| Gloucestershire Constabulary | PEEL 2023–2025: An inspection of Gloucestershire Constabulary | The constabulary needs to improve the time it takes to answer emergency and non-emergency calls. | Within six months, Gloucestershire Constabulary should make sure it can answer a greater proportion of emergency calls more quickly to provide a better service for the public. | Completed and Verified | https://hmicfrs.justiceinspectorates.gov.uk/publications/peel-assessment-2023-25-gloucestershire/ | PEEL 2023/25 |
| Gloucestershire Constabulary | PEEL 2023–2025: An inspection of Gloucestershire Constabulary | The constabulary needs to improve the time it takes to answer emergency and non-emergency calls. | Within six months, Gloucestershire Constabulary should make sure it can answer a greater proportion of non-emergency 101 calls so that caller abandonment levels are reduced and kept as low as possible. | Open | https://hmicfrs.justiceinspectorates.gov.uk/publications/peel-assessment-2023-25-gloucestershire/ | PEEL 2023/25 |
| Greater Manchester Police | An inspection of the service provided to victims of crime by Greater Manchester Police | The force is failing to make sure investigation plans are always completed to an acceptable standard and not adequately supervising investigations. This leads to poor standards of some investigations, a lack of timely progression of investigations and a failure to adequately document and mitigate the risk to victims, including vulnerable victims. | The force should immediately put in place arrangements to make sure that in all investigations the risk to victims has been appropriately assessed and sufficiently documented, and that any risks are mitigated. | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/an-inspection-of-the-service-provided-to-victims-crime-by-greater-manchester-police/ | Other |
| Greater Manchester Police | An inspection of the service provided to victims of crime by Greater Manchester Police | The force is failing to make sure investigation plans are always completed to an acceptable standard and not adequately supervising investigations. This leads to poor standards of some investigations, a lack of timely progression of investigations and a failure to adequately document and mitigate the risk to victims, including vulnerable victims. | Within three months the force should complete an assessment of the standard and supervision of investigation plans and put in place any identified remedial actions to ensure the plans support a high standard of investigation and a good service to victims. | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/an-inspection-of-the-service-provided-to-victims-crime-by-greater-manchester-police/ | Other |
| Greater Manchester Police | An inspection of the service provided to victims of crime by Greater Manchester Police | The force is failing to make sure investigation plans are always completed to an acceptable standard and not adequately supervising investigations. This leads to poor standards of some investigations, a lack of timely progression of investigations and a failure to adequately document and mitigate the risk to victims, including vulnerable victims. | The force should immediately reinforce the requirement for the use of investigation plans, where these should be recorded and the supervisory responsibilities for overseeing and reviewing these, and introduce effective governance arrangements so it can satisfy itself that this is being done. | Superseded | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/an-inspection-of-the-service-provided-to-victims-crime-by-greater-manchester-police/ | Other |
| Greater Manchester Police | An inspection of the service provided to victims of crime by Greater Manchester Police | The force is failing to make sure it correctly records all reported crimes, particularly violent crime, including domestic abuse behavioural crimes such as harassment, stalking and coercive controlling behaviour. So these crimes are often not investigated and victims are not always safeguarded. | The force should immediately put in place arrangements to make sure that adequate supervision is applied to crime-recording decisions made by officers and staff. | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/an-inspection-of-the-service-provided-to-victims-crime-by-greater-manchester-police/ | Other |
| Greater Manchester Police | An inspection of the service provided to victims of crime by Greater Manchester Police | The force is failing to make sure it correctly records all reported crimes, particularly violent crime, including domestic abuse behavioural crimes such as harassment, stalking and coercive controlling behaviour. So these crimes are often not investigated and victims are not always safeguarded. | The force should immediately take steps to identify and address gaps in its systems and processes for identifying and recording all reports of crime. | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/an-inspection-of-the-service-provided-to-victims-crime-by-greater-manchester-police/ | Other |
| Greater Manchester Police | An inspection of the service provided to victims of crime by Greater Manchester Police | The force is failing to make sure it correctly records all reported crimes, particularly violent crime, including domestic abuse behavioural crimes such as harassment, stalking and coercive controlling behaviour. So these crimes are often not investigated and victims are not always safeguarded. | Within three months the force should start crime-recording training for all supervisors, officers and staff in a crime recording role, to include the crime-recording requirements for harassment, stalking and coercive and controlling behaviour offences. | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/an-inspection-of-the-service-provided-to-victims-crime-by-greater-manchester-police/ | Other |
| Greater Manchester Police | An inspection of the service provided to victims of crime by Greater Manchester Police | The force is inappropriately concluding crime investigations with cautions and community resolutions that aren’t appropriate and in which it doesn’t consult the victim. The force is also recording that victims are not supporting or are withdrawing support for police action, even when it doesn’t have the necessary auditable evidence to confirm this is the case. This represents a risk that justice is not being served and victims’ wishes are not being fully represented and considered before a crime investigation is finalised. | Within six months the force should complete a review of its operational governance arrangements. It should ensure the review properly and adequately considers relevant information and data, and has the appropriate authority and is effective in directing the necessary activity and actions needed to address identified shortcomings in the service provided to victims at any stage of their engagement with the force. | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/an-inspection-of-the-service-provided-to-victims-crime-by-greater-manchester-police/ | Other |
| Greater Manchester Police | An inspection of the service provided to victims of crime by Greater Manchester Police | The force is inappropriately concluding crime investigations with cautions and community resolutions that aren’t appropriate and in which it doesn’t consult the victim. The force is also recording that victims are not supporting or are withdrawing support for police action, even when it doesn’t have the necessary auditable evidence to confirm this is the case. This represents a risk that justice is not being served and victims’ wishes are not being fully represented and considered before a crime investigation is finalised. | Within three months the force should complete a review to understand why it uses such a high proportion of outcome 16 (where a victim is recorded as not supporting or withdrawing support for police action) in respect of domestic abuse. This review should ensure the use of this outcome is not being affected by the quality and timeliness of investigations or workload pressures on police officers and staff; and that it is only being used in appropriate circumstances, supported by an auditable record of the victim’s decision. | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/an-inspection-of-the-service-provided-to-victims-crime-by-greater-manchester-police/ | Other |
| Greater Manchester Police | An inspection of the service provided to victims of crime by Greater Manchester Police | The force is inappropriately concluding crime investigations with cautions and community resolutions that aren’t appropriate and in which it doesn’t consult the victim. The force is also recording that victims are not supporting or are withdrawing support for police action, even when it doesn’t have the necessary auditable evidence to confirm this is the case. This represents a risk that justice is not being served and victims’ wishes are not being fully represented and considered before a crime investigation is finalised. | Within three months the force should make arrangements to improve the use and supervision of cautions and community resolutions so that they are only applied in appropriate circumstances, taking into account the nature of the offence and the background of the offender. The arrangements should include seeking victims’ views about the use of these outcomes, and the force should ensure that it records and considers these views. | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/an-inspection-of-the-service-provided-to-victims-crime-by-greater-manchester-police/ | Other |
| Greater Manchester Police | PEEL 2021/22 – An inspection of Greater Manchester Police | Greater Manchester Police doesn’t currently have the arrangements in place to support and build its workforce. | Within six months Greater Manchester Police should fairly and consistently identify those with the potential to become senior leaders and nurture and encourage them to gain the skills for future leadership roles. | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2021-22-greater-manchester/ | PEEL 2021/22 |
| Greater Manchester Police | PEEL 2021/22 – An inspection of Greater Manchester Police | Greater Manchester Police doesn’t currently have the arrangements in place to support and build its workforce. | Within six months Greater Manchester Police should understand the performance of its workforce, support staff development and deal with poor performance fairly and consistently. | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2021-22-greater-manchester/ | PEEL 2021/22 |
| Greater Manchester Police | PEEL 2021/22 – An inspection of Greater Manchester Police | Greater Manchester Police doesn’t currently have the arrangements in place to support and build its workforce. | Within six months Greater Manchester Police should work with its workforce to understand the risks and threats to staff wellbeing, and use this to inform the actions it takes. | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2021-22-greater-manchester/ | PEEL 2021/22 |
| Greater Manchester Police | PEEL 2021/22 – An inspection of Greater Manchester Police | The force does not investigate crime, supervise investigations or update victims to an acceptable standard. | Greater Manchester Police should, within three months, make sure that investigations are actively and regularly supervised to check progress and to check that all proportionate lines of enquiry are pursued. | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2021-22-greater-manchester/ | PEEL 2021/22 |
| Greater Manchester Police | PEEL 2021/22 – An inspection of Greater Manchester Police | The force does not investigate crime, supervise investigations or update victims to an acceptable standard. | Greater Manchester Police should, within three months, make sure that officers investigate crimes in a timely manner, and investigation plans are completed at an early stage to give direction and establish lines of enquiry. | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2021-22-greater-manchester/ | PEEL 2021/22 |
| Greater Manchester Police | PEEL 2021/22 – An inspection of Greater Manchester Police | The force does not investigate crime, supervise investigations or update victims to an acceptable standard. | Greater Manchester Police should, within three months, make sure that the force pursues evidence-led prosecutions when a victim withdraws support for the investigation. | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2021-22-greater-manchester/ | PEEL 2021/22 |
| Greater Manchester Police | PEEL 2021/22 – An inspection of Greater Manchester Police | The force does not investigate crime, supervise investigations or update victims to an acceptable standard. | Greater Manchester Police should, within three months, make sure that victim personal statements are offered when appropriate and recorded. | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2021-22-greater-manchester/ | PEEL 2021/22 |
| Greater Manchester Police | PEEL 2021/22 – An inspection of Greater Manchester Police | The force does not investigate crime, supervise investigations or update victims to an acceptable standard. | Greater Manchester Police should, within three months, make sure that victims are regularly updated in line with the Victims’ Code of Practice. | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2021-22-greater-manchester/ | PEEL 2021/22 |
| Greater Manchester Police | PEEL 2021/22 – An inspection of Greater Manchester Police | The force doesn’t currently have a sufficient understanding of either its demand or the capability and capacity of its workforce. | Within 12 months Greater Manchester Police should improve its records management IT system so that it meets the needs of the force and its workforce. | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2021-22-greater-manchester/ | PEEL 2021/22 |
| Greater Manchester Police | PEEL 2021/22 – An inspection of Greater Manchester Police | The force doesn’t currently have a sufficient understanding of either its demand or the capability and capacity of its workforce. | Within six months Greater Manchester Police should continue to develop its governance and performance framework to alert senior managers of underperformance and allow timely action to be taken to address performance problems. | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2021-22-greater-manchester/ | PEEL 2021/22 |
| Greater Manchester Police | PEEL 2021/22 – An inspection of Greater Manchester Police | The force doesn’t currently have a sufficient understanding of either its demand or the capability and capacity of its workforce. | Within six months Greater Manchester Police should ensure it has the capacity and capability to analyse police and information and intelligence from other organisations in order to produce the reports it needs to comprehensively understand and manage its demand. | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2021-22-greater-manchester/ | PEEL 2021/22 |
| Greater Manchester Police | PEEL 2021/22 – An inspection of Greater Manchester Police | The force doesn’t currently have a sufficient understanding of either its demand or the capability and capacity of its workforce. | Within six months Greater Manchester Police should improve its understanding of the skills and capabilities of its workforce so to increase efficiency and support succession planning for future resource management. | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2021-22-greater-manchester/ | PEEL 2021/22 |
| Greater Manchester Police | PEEL 2021/22 – An inspection of Greater Manchester Police | The force doesn’t currently have a sufficient understanding of either its demand or the capability and capacity of its workforce. | Within six months Greater Manchester Police should improve workforce planning to better align its workforce with current and future demand. | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2021-22-greater-manchester/ | PEEL 2021/22 |
| Greater Manchester Police | PEEL 2021/22: Greater Manchester Police cause of concern – Responding to vulnerable people | Greater Manchester Police is failing to respond appropriately to some people who are vulnerable and at risk. This means that it is missing some opportunities to safeguard victims and secure evidence at the scene. This enduring service failure has given cause for concern about public safety in Greater Manchester. | Develop a plan to promptly improve its capability and capacity to deploy resources to incidents assessed as requiring either an immediate (within 15 minutes) or prompt (within an hour) police response. | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/greater-manchester-police-cause-of-concern-responding-to-vulnerable-people/ | PEEL 2021/22 |
| Greater Manchester Police | PEEL 2021/22: Greater Manchester Police cause of concern – Responding to vulnerable people | Greater Manchester Police is failing to respond appropriately to some people who are vulnerable and at risk. This means that it is missing some opportunities to safeguard victims and secure evidence at the scene. This enduring service failure has given cause for concern about public safety in Greater Manchester. | Introduce a performance framework to support its call handling and despatch staff to improve efficiency and support for its workforce. | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/greater-manchester-police-cause-of-concern-responding-to-vulnerable-people/ | PEEL 2021/22 |
| Greater Manchester Police | PEEL 2021/22: Greater Manchester Police cause of concern – Responding to vulnerable people | Greater Manchester Police is failing to respond appropriately to some people who are vulnerable and at risk. This means that it is missing some opportunities to safeguard victims and secure evidence at the scene. This enduring service failure has given cause for concern about public safety in Greater Manchester. | Review and implement a command and control system which is able properly to identify and allocate resources in a timely manner to meet demand. | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/greater-manchester-police-cause-of-concern-responding-to-vulnerable-people/ | PEEL 2021/22 |
| Greater Manchester Police | PEEL 2021/22: Greater Manchester Police cause of concern – Responding to vulnerable people | Greater Manchester Police is failing to respond appropriately to some people who are vulnerable and at risk. This means that it is missing some opportunities to safeguard victims and secure evidence at the scene. This enduring service failure has given cause for concern about public safety in Greater Manchester. | Review its graded response policy, escalation policy and quality of THRIVE risk assessments to support its ability to provide an appropriate response to vulnerability and risk. | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/greater-manchester-police-cause-of-concern-responding-to-vulnerable-people/ | PEEL 2021/22 |
| Greater Manchester Police | PEEL: Police effectiveness, efficiency and legitimacy 2018/19 – Greater Manchester Police | Greater Manchester Police is failing to respond appropriately to some people who are vulnerable and at risk. This means that it is missing some opportunities to safeguard victims and secure evidence at the scene and victims are being put at risk. | The force should improve its response to calls for service and its initial investigation for all vulnerable victims. | Superseded | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2018-19-greater-manchester/ | PEEL 2018/19 |
| Greater Manchester Police | PEEL: Police effectiveness, efficiency and legitimacy 2018/19 – Greater Manchester Police | Greater Manchester Police is failing to respond appropriately to some people who are vulnerable and at risk. This means that it is missing some opportunities to safeguard victims and secure evidence at the scene and victims are being put at risk. | The force should increase its use of STRIVE within the control room (OCB) to ensure that it appropriately identifies and responds to all vulnerability. | Superseded | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2018-19-greater-manchester/ | PEEL 2018/19 |
| Gwent Police | PEEL 2021/22 – An inspection of Gwent Police | The force needs to improve how it answers calls for service, identifies vulnerability at first point of contact and attends incidents within its published time frames. | Within three months, Gwent Police should improve the process of risk assessing callers to identify those that are vulnerable or at risk. | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2021-22-gwent/ | PEEL 2021/22 |
| Gwent Police | PEEL 2021/22 – An inspection of Gwent Police | The force needs to improve how it answers calls for service, identifies vulnerability at first point of contact and attends incidents within its published time frames. | Within three months, Gwent Police should make sure a structured triage approach is used to assess risk and consider the needs of the victim. | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2021-22-gwent/ | PEEL 2021/22 |
| Gwent Police | PEEL 2021/22 – An inspection of Gwent Police | The force needs to improve how it answers calls for service, identifies vulnerability at first point of contact and attends incidents within its published time frames. | Within three months, Gwent Police should make sure that call takers give appropriate advice on the preservation of evidence and crime prevention. | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2021-22-gwent/ | PEEL 2021/22 |
| Gwent Police | PEEL 2021/22 – An inspection of Gwent Police | The force needs to improve how it answers calls for service, identifies vulnerability at first point of contact and attends incidents within its published time frames. | Within three months, Gwent Police should make sure that vulnerable and repeat callers are routinely identified, and that this is recorded. | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2021-22-gwent/ | PEEL 2021/22 |
| Gwent Police | PEEL 2021/22 – An inspection of Gwent Police | The force needs to improve how it answers calls for service, identifies vulnerability at first point of contact and attends incidents within its published time frames. | Within six months, Gwent Police should attend most calls within its published time frames and update victims if there is a delay. | Open | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2021-22-gwent/ | PEEL 2021/22 |
| Gwent Police | PEEL 2021/22 – An inspection of Gwent Police | The force needs to improve how it answers calls for service, identifies vulnerability at first point of contact and attends incidents within its published time frames. | Within six months, Gwent Police should make sure it can answer a greater proportion of non-emergency 101 calls so that caller attrition levels are reduced and kept as low as possible. | Open | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2021-22-gwent/ | PEEL 2021/22 |
| Hampshire Constabulary | N/A | No causes of concern reported | No recommendation made | N/A | N/A | N/A |
| Hertfordshire Constabulary | N/A | No causes of concern reported | No recommendation made | N/A | N/A | N/A |
| Humberside Police | N/A | No causes of concern reported | No recommendation made | N/A | N/A | N/A |
| Kent Police | N/A | No causes of concern reported | No recommendation made | N/A | N/A | N/A |
| Lancashire Constabulary | N/A | No causes of concern reported | No recommendation made | N/A | N/A | N/A |
| Leicestershire Police | N/A | No causes of concern reported | No recommendation made | N/A | N/A | N/A |
| Lincolnshire Police | N/A | No causes of concern reported | No recommendation made | N/A | N/A | N/A |
| Merseyside Police | N/A | No causes of concern reported | No recommendation made | N/A | N/A | N/A |
| Metropolitan Police Service | PEEL 2021/22 – An inspection of the Metropolitan Police | The force needs to improve how it answers calls for service and how it identifies vulnerability at the first point of contact. | Within nine months the force should make sure emergency calls made to the force are answered promptly. | Open | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2021-22-metropolitan/ | PEEL 2021/22 |
| Metropolitan Police Service | PEEL 2021/22 – An inspection of the Metropolitan Police | The force needs to improve how it answers calls for service and how it identifies vulnerability at the first point of contact. | Within nine months the force should make sure it can answer a larger proportion of non-emergency 101 calls so that caller attrition levels are reduced and kept as low as possible. | Open | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2021-22-metropolitan/ | PEEL 2021/22 |
| Metropolitan Police Service | PEEL 2021/22 – An inspection of the Metropolitan Police | The force needs to improve how it answers calls for service and how it identifies vulnerability at the first point of contact. | Within six months the force should improve the process for risk assessing callers to identify those that are vulnerable or at risk | Open | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2021-22-metropolitan/ | PEEL 2021/22 |
| Metropolitan Police Service | PEEL 2021/22 – An inspection of the Metropolitan Police | The force needs to improve how it answers calls for service and how it identifies vulnerability at the first point of contact. | Within six months the force should make sure that call takers give good advice on the preservation of evidence and crime prevention. | Open | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2021-22-metropolitan/ | PEEL 2021/22 |
| Metropolitan Police Service | PEEL 2021/22 – An inspection of the Metropolitan Police | The force needs to improve how it answers calls for service and how it identifies vulnerability at the first point of contact. | Within six months the force should make sure that repeat callers are routinely identified | Open | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2021-22-metropolitan/ | PEEL 2021/22 |
| Metropolitan Police Service | PEEL 2023/25: An inspection of Metropolitan Police | The force doesn’t manage the risk posed by online child abuse offenders effectively | The Metropolitan Police Service should immediately make sure there is a consistent approach to image grading | Open | https://hmicfrs.justiceinspectorates.gov.uk/publications/peel-assessment-2023-25-metropolitan/ | PEEL 2023/25 |
| Metropolitan Police Service | PEEL 2023/25: An inspection of Metropolitan Police | The force doesn’t manage the risk posed by online child abuse offenders effectively | The Metropolitan Police Service should immediately provide consistent access to digital triage capability for specialist OCSAE teams and other investigators; | Open | https://hmicfrs.justiceinspectorates.gov.uk/publications/peel-assessment-2023-25-metropolitan/ | PEEL 2023/25 |
| Metropolitan Police Service | PEEL 2023/25: An inspection of Metropolitan Police | The force doesn’t manage the risk posed by online child abuse offenders effectively | The Metropolitan Police Service should immediately provide consistent access to victim identification officers. | Open | https://hmicfrs.justiceinspectorates.gov.uk/publications/peel-assessment-2023-25-metropolitan/ | PEEL 2023/25 |
| Metropolitan Police Service | PEEL 2023/25: An inspection of Metropolitan Police | The force doesn’t manage the risk posed by online child abuse offenders effectively | The Metropolitan Police Service should immediately review its operating model for online child sexual abuse and exploitation (OCSAE) to make sure it has clear oversight of performance and that work is carried out consistently. | Open | https://hmicfrs.justiceinspectorates.gov.uk/publications/peel-assessment-2023-25-metropolitan/ | PEEL 2023/25 |
| Metropolitan Police Service | PEEL 2023/25: An inspection of Metropolitan Police | The force doesn’t manage the risk posed by online child abuse offenders effectively | The Metropolitan Police Service should immediately review its use of voluntary attendance. | Open | https://hmicfrs.justiceinspectorates.gov.uk/publications/peel-assessment-2023-25-metropolitan/ | PEEL 2023/25 |
| Metropolitan Police Service | PEEL 2023/25: An inspection of Metropolitan Police | The force isn’t safely managing risks posed by registered sex offenders in the community | The Metropolitan Police Service should immediately make sure that the Police National Database (PND) is used consistently. | Open | https://hmicfrs.justiceinspectorates.gov.uk/publications/peel-assessment-2023-25-metropolitan/ | PEEL 2023/25 |
| Metropolitan Police Service | PEEL 2023/25: An inspection of Metropolitan Police | The force isn’t safely managing risks posed by registered sex offenders in the community | The Metropolitan Police Service should immediately protect officers and staff in Jigsaw teams, as far as is possible, from being diverted onto other work. | Open | https://hmicfrs.justiceinspectorates.gov.uk/publications/peel-assessment-2023-25-metropolitan/ | PEEL 2023/25 |
| Metropolitan Police Service | PEEL 2023/25: An inspection of Metropolitan Police | The force isn’t safely managing risks posed by registered sex offenders in the community | The Metropolitan Police Service should immediately record and monitor the number of announced visits to registered sex offenders to make sure they are only used when appropriate and don’t become commonplace. | Open | https://hmicfrs.justiceinspectorates.gov.uk/publications/peel-assessment-2023-25-metropolitan/ | PEEL 2023/25 |
| Metropolitan Police Service | PEEL 2023/25: An inspection of Metropolitan Police | The force isn’t safely managing risks posed by registered sex offenders in the community | The Metropolitan Police Service should immediately review its operating model for the Jigsaw teams, who are responsible for the day-to-day management of registered sex offenders, to make sure that it has clear oversight of their performance and that teams across the force operate consistently. | Open | https://hmicfrs.justiceinspectorates.gov.uk/publications/peel-assessment-2023-25-metropolitan/ | PEEL 2023/25 |
| Metropolitan Police Service | PEEL 2023/25: An inspection of Metropolitan Police | The force isn’t safely managing risks posed by registered sex offenders in the community | The Metropolitan Police Service should immediately review its use of reactive management. | Open | https://hmicfrs.justiceinspectorates.gov.uk/publications/peel-assessment-2023-25-metropolitan/ | PEEL 2023/25 |
| Metropolitan Police Service | PEEL 2023/25: An inspection of Metropolitan Police | The force isn’t safely managing risks posed by registered sex offenders in the community | Within six months the Metropolitan Police Service should improve its ability to safely manage the risk posed by registered sex offenders | Open | https://hmicfrs.justiceinspectorates.gov.uk/publications/peel-assessment-2023-25-metropolitan/ | PEEL 2023/25 |
| Metropolitan Police Service | PEEL 2023/25: An inspection of Metropolitan Police | The force needs to make sure that it complies with the requirements of the Code of Practice for Victims of Crime | Within six months, the Metropolitan Police Service should accurately record a victim’s decision to either withdraw support for an investigation or support an out of court disposal or caution, and their reasons for doing so. | Open | https://hmicfrs.justiceinspectorates.gov.uk/publications/peel-assessment-2023-25-metropolitan/ | PEEL 2023/25 |
| Metropolitan Police Service | PEEL 2023/25: An inspection of Metropolitan Police | The force needs to make sure that it complies with the requirements of the Code of Practice for Victims of Crime | Within six months, the Metropolitan Police Service should improve the workforce’s understanding of their responsibilities in relation to the management of victims. | Open | https://hmicfrs.justiceinspectorates.gov.uk/publications/peel-assessment-2023-25-metropolitan/ | PEEL 2023/25 |
| Metropolitan Police Service | PEEL 2023/25: An inspection of Metropolitan Police | The force needs to make sure that it complies with the requirements of the Code of Practice for Victims of Crime | Within six months, the Metropolitan Police Service should introduce a process to make sure the Victim’s Code is complied with. | Open | https://hmicfrs.justiceinspectorates.gov.uk/publications/peel-assessment-2023-25-metropolitan/ | PEEL 2023/25 |
| Metropolitan Police Service | PEEL 2023/25: An inspection of Metropolitan Police | The force needs to make sure that it complies with the requirements of the Code of Practice for Victims of Crime | Within six months, the Metropolitan Police Service should make sure that there is supervisory oversight of investigations and that all investigative opportunities are taken. | Open | https://hmicfrs.justiceinspectorates.gov.uk/publications/peel-assessment-2023-25-metropolitan/ | PEEL 2023/25 |
| Metropolitan Police Service | PEEL 2023/25: An inspection of Metropolitan Police | The force’s investigations aren’t being allocated to officers and teams with sufficient skills and experience to carry out good quality investigations | Within six months, the Metropolitan Police Service should introduce a risk assessment process for allocating crime to the right investigator with the right skills to maximise the investigative opportunities and to manage any safeguarding needs. | Open | https://hmicfrs.justiceinspectorates.gov.uk/publications/peel-assessment-2023-25-metropolitan/ | PEEL 2023/25 |
| Metropolitan Police Service | PEEL 2023/25: An inspection of Metropolitan Police | The force’s investigations aren’t being allocated to officers and teams with sufficient skills and experience to carry out good quality investigations | Within six months, the Metropolitan Police Service should make sure that there is supervisory oversight of investigations and that all investigative opportunities are taken. | Open | https://hmicfrs.justiceinspectorates.gov.uk/publications/peel-assessment-2023-25-metropolitan/ | PEEL 2023/25 |
| Metropolitan Police Service | PEEL 2023/25: An inspection of Metropolitan Police | The force’s investigations aren’t being allocated to officers and teams with sufficient skills and experience to carry out good quality investigations | Within six months, the Metropolitan Police Service should publish and implement a clear policy for allocating crime in order to minimise the time spent deciding who should investigate it. | Open | https://hmicfrs.justiceinspectorates.gov.uk/publications/peel-assessment-2023-25-metropolitan/ | PEEL 2023/25 |
| Metropolitan Police Service | PEEL: Police effectiveness, efficiency and legitimacy 2018/19 – Metropolitan Police Service | The Metropolitan Police Service is failing to effectively manage the risk posed by medium and low-risk registered sex offenders in line with approved practice. | The force should ensure that frontline staff are aware of the registered sex offenders in their area, so that they can play a part in monitoring and managing them. | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2018-19-metropolitan/ | PEEL 2018/19 |
| Metropolitan Police Service | PEEL: Police effectiveness, efficiency and legitimacy 2018/19 – Metropolitan Police Service | The Metropolitan Police Service is failing to effectively manage the risk posed by medium and low-risk registered sex offenders in line with approved practice. | The force takes immediate steps to increase the number of officers and staff within offender management so that they can manage medium and low-risk offenders in line with authorised professional practice. | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2018-19-metropolitan/ | PEEL 2018/19 |
| Metropolitan Police Service | PEEL: Police effectiveness, efficiency and legitimacy 2018/19 – Metropolitan Police Service | The size of the vetting backlog within the Metropolitan Police Service is a cause of concern. | The force should monitor its vetting decisions to identify disparities and disproportionality (e.g. BAME groups), and act to reduce them where appropriate. | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2018-19-metropolitan/ | PEEL 2018/19 |
| Metropolitan Police Service | PEEL: Police effectiveness, efficiency and legitimacy 2018/19 – Metropolitan Police Service | The size of the vetting backlog within the Metropolitan Police Service is a cause of concern. | The force should undertake work to ensure it fully understands the vetting status of staff where their current vetting status is currently unknown and vet staff who do not have current vetting. It should ensure that it has appropriate central governance over the number of staff who require enhanced vetting and re-vetting. | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2018-19-metropolitan/ | PEEL 2018/19 |
| Metropolitan Police Service | PEEL: Police effectiveness, efficiency and legitimacy 2018/19 – Metropolitan Police Service | The size of the vetting backlog within the Metropolitan Police Service is a cause of concern. | Within 12 months the force should ensure all staff have received at least the lowest level of vetting clearance for their roles, working to clear any backlogs and new vetting renewals when they become due, to ensure it is fully compliant with the national vetting guidelines. | Superseded | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2018-19-metropolitan/ | PEEL 2018/19 |
| Norfolk Constabulary | N/A | No causes of concern reported | No recommendation made | N/A | N/A | N/A |
| North Wales Police | N/A | No causes of concern reported | No recommendation made | N/A | N/A | N/A |
| North Yorkshire Police | PEEL 2021/22 – An inspection of North Yorkshire Police | North Yorkshire Police does not have adequate governance in place. | Within three months, North Yorkshire Police should develop an effective workforce plan so it can provide a service that meets the policing needs of the community, now and in the future. | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2021-22-north-yorkshire/ | PEEL 2021/22 |
| North Yorkshire Police | PEEL 2021/22 – An inspection of North Yorkshire Police | North Yorkshire Police does not have adequate governance in place. | Within three months, North Yorkshire Police should develop and align departmental operational and strategic plans that are informed by accurate information and a detailed performance framework. | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2021-22-north-yorkshire/ | PEEL 2021/22 |
| North Yorkshire Police | PEEL 2021/22 – An inspection of North Yorkshire Police | North Yorkshire Police does not have adequate governance in place. | Within three months, North Yorkshire Police should make sure that senior leaders have effective oversight of the force’s enabling services and the current challenges associated with capability. | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2021-22-north-yorkshire/ | PEEL 2021/22 |
| Northamptonshire Police | PEEL: Police effectiveness, efficiency and legitimacy 2018/19 – Northamptonshire Police | The force can’t manage current demand effectively. It doesn’t have enough capacity or capability to investigate crime as effectively as it should. This is affecting the service too often. Northamptonshire Police is failing to respond appropriately to some vulnerable people. This means it is missing some opportunities to safeguard victims and secure evidence. | HMIC recommends that within 12 months the force should do the following: To improve the effectiveness of its investigations, it should make sure senior officers clearly and effectively oversee crime investigations and standards; make sure all crimes are allocated quickly to investigators with the appropriate skills, accreditation and support. They will then be able to investigate them to a good standard, on time; make sure it is fully compliant with the Code of Practice for Victims of Crime; make sure it can retrieve digital evidence from mobile phones, computers and other electronic devices quickly enough to avoid delaying investigations; make sure it uses bail and ‘released under investigation’ correctly to keep the public safe; and make sure that people listed as ‘wanted’ on the Police National Computer are quickly located and arrested. | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2018-19-northamptonshire/ | PEEL 2018/19 |
| Northamptonshire Police | PEEL: Police effectiveness, efficiency and legitimacy 2018/19 – Northamptonshire Police | The force can’t manage current demand effectively. It doesn’t have enough capacity or capability to investigate crime as effectively as it should. This is affecting the service too often. Northamptonshire Police is failing to respond appropriately to some vulnerable people. This means it is missing some opportunities to safeguard victims and secure evidence. | HMIC recommends that within 12 months the force should do the following: To make sure it can meet demand, it should develop plans to address its current capacity, capability and efficiency problems. It should change its operating model to remove inefficient practices; create a central record of the skills available within the existing workforce; reorganise the workforce to make sure officers have the skills needed to meet demand; and carry out a thorough assessment of current and future demand, covering all elements of policing. | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2018-19-northamptonshire/ | PEEL 2018/19 |
| Northamptonshire Police | PEEL: Police effectiveness, efficiency and legitimacy 2018/19 – Northamptonshire Police | The force can’t manage current demand effectively. It doesn’t have enough capacity or capability to investigate crime as effectively as it should. This is affecting the service too often. Northamptonshire Police is failing to respond appropriately to some vulnerable people. This means it is missing some opportunities to safeguard victims and secure evidence. | HMIC recommends that within 12 months the force should do the following:To improve its approach to protecting vulnerable people, it should improve call response and initial investigation for all vulnerable victims; improve its response to missing and absent children by categorising information correctly, and regularly and actively supervise missing person investigations to properly safeguard victims; and analyse information held on systems to better understand the nature and scale of vulnerability. It should then act on its findings relating to missing people, domestic abuse, human trafficking, modern slavery and child sexual exploitation. | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2018-19-northamptonshire/ | PEEL 2018/19 |
| Northumbria Police | PEEL: Police effectiveness, efficiency and legitimacy 2018/19 – Northumbria Police | Northumbria Police is failing to monitor adequately the way it is using force. This is a cause of concern. | The force needs to ensure it improves its understanding of how force is being used. It should use this understanding to identify trends, issues and disparities. | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2018-19-northumbria/ | PEEL 2018/19 |
| Northumbria Police | PEEL: Police effectiveness, efficiency and legitimacy 2018/19 – Northumbria Police | Northumbria Police is failing to monitor adequately the way it is using force. This is a cause of concern. | The force should ensure that it has effective internal and external processes and governance to analyse and scrutinise a comprehensive range of use of force data. It should use the outcomes from this to improve the way that force is used. | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2018-19-northumbria/ | PEEL 2018/19 |
| Northumbria Police | PEEL: Police effectiveness, efficiency and legitimacy 2018/19 – Northumbria Police | The force’s ability to assess vulnerability when victims first make contact, and the timeliness of the response they receive, are causes of concern. Northumbria Police needs to be certain that there are officers available to respond to their needs. | Any decision to delay a response to a vulnerable victim must be fully justified and subject to objective supervision. | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2018-19-northumbria/ | PEEL 2018/19 |
| Northumbria Police | PEEL: Police effectiveness, efficiency and legitimacy 2018/19 – Northumbria Police | The force’s ability to assess vulnerability when victims first make contact, and the timeliness of the response they receive, are causes of concern. Northumbria Police needs to be certain that there are officers available to respond to their needs. | In order to keep victims safe, the force’s response to incidents must be determined by the initial assessment of risk rather than the availability of response officers. | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2018-19-northumbria/ | PEEL 2018/19 |
| Nottinghamshire Police | PEEL 2023/25: An inspection of Nottinghamshire Police | The force needs to make sure that neighbourhood police officers and police community support officers aren’t diverted away from their main duties to deal with other areas of demand. | By 30 September 2024, Nottinghamshire Police should: make sure that it has a policy that sets out the minimum amount of time its neighbourhood officers and staff must spend in their local communities. This policy should explain the reasons why, and for how long, neighbourhood officers can be taken away from their main duties. make sure that it has a system to monitor the amount of time, and reasons why, officers are taken away from their main neighbourhood duties. | Open | https://hmicfrs.justiceinspectorates.gov.uk/publications/peel-assessment-2023-25-nottinghamshire/ | PEEL 2023/25 |
| Nottinghamshire Police | PEEL 2023/25: Nottinghamshire Police causes of concern | The force doesn’t have adequate processes, planning or governance arrangements in place to monitor performance effectively or identify areas where improvement is required. | By 30 September 2024, the force should make sure that: - governance arrangements for programmes for change are effective and that project teams have the capacity to run change projects efficiently, such as the need to review its operating model; and - senior leaders have access to accurate data and analysis to identify areas where performance needs to improve. | Open | https://hmicfrs.justiceinspectorates.gov.uk/publications/nottinghamshire-police-causes-of-concern-march-2024/ | PEEL 2023/25 |
| Nottinghamshire Police | PEEL 2023/25: Nottinghamshire Police causes of concern | The force doesn’t have adequate processes, planning or governance arrangements in place to monitor performance effectively or identify areas where improvement is required. | With immediate effect, the force should develop: - its workforce plan to make sure it has effective processes in place and enough officers and staff to help it manage current and future demand. | Open | https://hmicfrs.justiceinspectorates.gov.uk/publications/nottinghamshire-police-causes-of-concern-march-2024/ | PEEL 2023/25 |
| Nottinghamshire Police | PEEL 2023/25: Nottinghamshire Police causes of concern | The force needs to improve how it manages, supervises and carries out effective investigations, and make sure that victims get the support they need. | By 30 September 2024, the force should make sure: - supervisors review investigations effectively to reduce delays and make sure that officers and staff pursue all reasonable investigative opportunities; - it creates investigation plans where applicable; - it uses outcome types appropriately, in accordance with force and national policies, which lead to satisfactory results for victims; and - officers and staff carry out a victim needs assessment where appropriate. | Open | https://hmicfrs.justiceinspectorates.gov.uk/publications/nottinghamshire-police-causes-of-concern-march-2024/ | PEEL 2023/25 |
| Nottinghamshire Police | PEEL 2023/25: Nottinghamshire Police causes of concern | The force needs to improve how it manages, supervises and carries out effective investigations, and make sure that victims get the support they need. | The force should immediately: - review how it manages crimes and make sure that supervisors understand how to use its crime management systems; - review all crimes which appear to have inadequate supervision, to identify suspects and assess the level of risk to the public they pose; - review all crimes where victims haven’t received a regular update to assess their needs; and - allocate those crimes for investigation on the basis of seriousness and level of risk. | Open | https://hmicfrs.justiceinspectorates.gov.uk/publications/nottinghamshire-police-causes-of-concern-march-2024/ | PEEL 2023/25 |
| Nottinghamshire Police | PEEL: Police effectiveness, efficiency and legitimacy 2018/19 – Nottinghamshire Police | We are concerned that Nottinghamshire Police does not consistently support the wellbeing of its workforce. The force has a wellbeing strategy in place, but has not made enough progress to promote it and create a culture where wellbeing is prioritised. As a result, the force is not giving consistent and effective support to all its workforce. | To address this cause of concern, we recommend that within six months the force should: Ensure that all current supervisors are trained to recognise warning signs and are aware of the early intervention options available so that they can give appropriate support and prevent wellbeing concerns escalating. | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2018-19-nottinghamshire/ | PEEL 2018/19 |
| Nottinghamshire Police | PEEL: Police effectiveness, efficiency and legitimacy 2018/19 – Nottinghamshire Police | We are concerned that Nottinghamshire Police does not consistently support the wellbeing of its workforce. The force has a wellbeing strategy in place, but has not made enough progress to promote it and create a culture where wellbeing is prioritised. As a result, the force is not giving consistent and effective support to all its workforce. | To address this cause of concern, we recommend that within six months the force should: Ensure that it has an evaluation process in place to determine what interventions work. This should include a way to provide the learning to supervisors. It should also include a way to assess the views of the workforce on whether their wellbeing needs are being prioritised and appropriate support is available for them. | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2018-19-nottinghamshire/ | PEEL 2018/19 |
| Nottinghamshire Police | PEEL: Police effectiveness, efficiency and legitimacy 2018/19 – Nottinghamshire Police | We are concerned that Nottinghamshire Police does not consistently support the wellbeing of its workforce. The force has a wellbeing strategy in place, but has not made enough progress to promote it and create a culture where wellbeing is prioritised. As a result, the force is not giving consistent and effective support to all its workforce. | To address this cause of concern, we recommend that within six months the force should: Put a communication plan in place to raise awareness of the wellbeing strategy across the workforce. This plan should ensure that all staff and officers have access to information. | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2018-19-nottinghamshire/ | PEEL 2018/19 |
| South Wales Police | N/A | No causes of concern reported | No recommendation made | N/A | N/A | N/A |
| South Yorkshire Police | N/A | No causes of concern reported | No recommendation made | N/A | N/A | N/A |
| Staffordshire Police | PEEL 2021/22: Staffordshire Police cause of concern – Responding to vulnerable people | The force needs to improve how it identifies and assesses vulnerability at first point of contact. | Within three months, Staffordshire Police should make sure call handlers give relevant advice on the preservation of evidence and crime prevention. | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/staffordshire-police-cause-of-concern-responding-to-vulnerable-people/ | PEEL 2021/22 |
| Staffordshire Police | PEEL 2021/22: Staffordshire Police cause of concern – Responding to vulnerable people | The force needs to improve how it identifies and assesses vulnerability at first point of contact. | Within three months, Staffordshire Police should make sure that call handlers use and correctly record structured initial triage and risk assessments – this will help the force know what priority it should give the call and allow it to decide on the most appropriate response. | Open | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/staffordshire-police-cause-of-concern-responding-to-vulnerable-people/ | PEEL 2021/22 |
| Staffordshire Police | PEEL 2021/22: Staffordshire Police cause of concern – Responding to vulnerable people | The force needs to improve how it identifies and assesses vulnerability at first point of contact. | Within three months, Staffordshire Police should make sure that vulnerable and repeat callers are routinely identified, as are other people in the household who may also be vulnerable. | Open | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/staffordshire-police-cause-of-concern-responding-to-vulnerable-people/ | PEEL 2021/22 |
| Staffordshire Police | PEEL 2021/22: Staffordshire Police cause of concern – Responding to vulnerable people | The force needs to make sure that it carries out effective investigations and that it gives victims the support they need. | Within six months: Staffordshire Police should make sure that investigations are actively and regularly supervised and have their progress reviewed, and that all proportionate lines of inquiry are followed. | Open | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/staffordshire-police-cause-of-concern-responding-to-vulnerable-people/ | PEEL 2021/22 |
| Staffordshire Police | PEEL 2021/22: Staffordshire Police cause of concern – Responding to vulnerable people | The force needs to make sure that it carries out effective investigations and that it gives victims the support they need. | Within six months: Staffordshire Police should make sure that it completes investigation plans to give direction and identify lines of inquiry at an early stage. | Open | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/staffordshire-police-cause-of-concern-responding-to-vulnerable-people/ | PEEL 2021/22 |
| Staffordshire Police | PEEL 2021/22: Staffordshire Police cause of concern – Responding to vulnerable people | The force needs to make sure that it carries out effective investigations and that it gives victims the support they need. | Within six months: Staffordshire Police should make sure that it complies with the requirements established in the Code of Practice for Victims of Crime and that it completes victim needs assessments. | Open | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/staffordshire-police-cause-of-concern-responding-to-vulnerable-people/ | PEEL 2021/22 |
| Staffordshire Police | PEEL 2021/22: Staffordshire Police cause of concern – Responding to vulnerable people | The force needs to make sure that it carries out effective investigations and that it gives victims the support they need. | Within six months: Staffordshire Police should make sure that it pursues evidence-led prosecutions when a victim withdraws support for the investigation. | Open | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/staffordshire-police-cause-of-concern-responding-to-vulnerable-people/ | PEEL 2021/22 |
| Suffolk Constabulary | PEEL 2023/25: An inspection of Suffolk Constabulary | The constabulary needs to improve the time it takes to answer emergency and non-emergency calls. | Within six months, Suffolk Constabulary should:- make sure it can answer a greater proportion of emergency calls more quickly to provide a better service for the public. | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2023-25-suffolk/ | PEEL 2023/25 |
| Suffolk Constabulary | PEEL 2023/25: An inspection of Suffolk Constabulary | The constabulary needs to improve the time it takes to answer emergency and non-emergency calls. | Within six months, Suffolk Constabulary should:- make sure it can answer a greater proportion of non-emergency 101 calls so that caller abandonment levels are reduced and kept as low as possible. | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2023-25-suffolk/ | PEEL 2023/25 |
| Suffolk Constabulary | PEEL 2023/25: An inspection of Suffolk Constabulary | The constabulary needs to improve the time it takes to answer emergency and non-emergency calls. | Within three months, Suffolk Constabulary should:- improve the ability of the constabulary to answer phone calls from the public and have sufficient staff with the appropriate skills and experience working within the command and control room (CCR). | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2023-25-suffolk/ | PEEL 2023/25 |
| Surrey Police | PEEL 2023/25: An inspection of Surrey Police | The force needs to improve how it responds to calls from the public. | Within three months, Surrey Police should improve its ability to answer emergency calls quickly enough. | Open | https://www.justiceinspectorates.gov.uk/hmicfrs/publications//peel-assessment-2023-25-surrey/ | PEEL 2023/25 |
| Surrey Police | PEEL 2023/25: An inspection of Surrey Police | The force needs to improve how it responds to calls from the public. | Within three months, Surrey Police should reduce the number of non-emergency calls that the caller abandons because they are not answered. | Open | https://www.justiceinspectorates.gov.uk/hmicfrs/publications//peel-assessment-2023-25-surrey/ | PEEL 2023/25 |
| Surrey Police | PEEL 2023/25: An inspection of Surrey Police | The force’s response to incidents needs to improve. | Within six months, Surrey Police should attend calls for service in line with its own published attendance times. | Open | https://www.justiceinspectorates.gov.uk/hmicfrs/publications//peel-assessment-2023-25-surrey/ | PEEL 2023/25 |
| Surrey Police | PEEL 2023/25: An inspection of Surrey Police | The force’s response to incidents needs to improve. | Within six months, Surrey Police should make sure that repeat callers are routinely identified by call handlers. | Open | https://www.justiceinspectorates.gov.uk/hmicfrs/publications//peel-assessment-2023-25-surrey/ | PEEL 2023/25 |
| Surrey Police | PEEL 2023/25: An inspection of Surrey Police | The force’s response to incidents needs to improve. | Within six months, Surrey Police should make sure there is effective supervision of deployment decisions within the control room. | Open | https://www.justiceinspectorates.gov.uk/hmicfrs/publications//peel-assessment-2023-25-surrey/ | PEEL 2023/25 |
| Sussex Police | PEEL 2021/22 – An inspection of Sussex Police | Non-emergency callers often have to wait in a queue or for a call-back, and call handlers frequently fail to use a structured approach to assess their risk or vulnerability | Within six months the force should make sure it can answer a greater proportion of non-emergency 101 calls so that caller attrition levels are reduced and kept as low as possible. | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2021-22-sussex/ | PEEL 2021/22 |
| Sussex Police | PEEL 2021/22 – An inspection of Sussex Police | Non-emergency callers often have to wait in a queue or for a call-back, and call handlers frequently fail to use a structured approach to assess their risk or vulnerability | Within three months, Sussex Police should improve the process of risk-assessing callers to identify those who are vulnerable or at risk. | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2021-22-sussex/ | PEEL 2021/22 |
| Sussex Police | PEEL 2021/22 – An inspection of Sussex Police | Non-emergency callers often have to wait in a queue or for a call-back, and call handlers frequently fail to use a structured approach to assess their risk or vulnerability | Within three months, Sussex Police should make sure that repeat callers are routinely identified. | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2021-22-sussex/ | PEEL 2021/22 |
| Sussex Police | PEEL 2021/22 – An inspection of Sussex Police | The force is too often failing to record reports of violent crime, particularly behavioural crimes (harassment, stalking, controlling and coercive behaviour), rape crimes and incidents, domestic abuse and antisocial behaviour. | Within three months, Sussex Police should make sure a structured triage approach is used to assess risk and consider the needs of the victim. | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2021-22-sussex/ | PEEL 2021/22 |
| Sussex Police | PEEL 2021/22 – An inspection of Sussex Police | The force is too often failing to record reports of violent crime, particularly behavioural crimes (harassment, stalking, controlling and coercive behaviour), rape crimes and incidents, domestic abuse and antisocial behaviour. | Sussex Police should immediately take steps to identify and address gaps in its systems and processes for identifying and recording all reports made by victims of crimes, giving particular attention to behavioural crimes, rape crimes and incidents, domestic abuse-related violent crime and antisocial behaviour. | Open | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2021-22-sussex/ | PEEL 2021/22 |
| Sussex Police | PEEL 2021/22 – An inspection of Sussex Police | The force is too often failing to record reports of violent crime, particularly behavioural crimes (harassment, stalking, controlling and coercive behaviour), rape crimes and incidents, domestic abuse and antisocial behaviour. | Within three months, Sussex Police should provide specific training for all supervisors, officers and staff who work in crime-recording roles. This training should include the crime-recording requirements for violent crimes, including behavioural crimes, domestic abuse and antisocial behaviour. | Self-certified complete: to be verified by HMICFRS | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2021-22-sussex/ | PEEL 2021/22 |
| Sussex Police | PEEL 2021/22 – An inspection of Sussex Police | The force is too often failing to record reports of violent crime, particularly behavioural crimes (harassment, stalking, controlling and coercive behaviour), rape crimes and incidents, domestic abuse and antisocial behaviour. | Within three months, Sussex Police should set up a crime-recording audit process to complete regular audits. There should be governance and oversight to fully understand its crime recording performance. | Self-certified complete: to be verified by HMICFRS | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2021-22-sussex/ | PEEL 2021/22 |
| Sussex Police | PEEL: Police effectiveness, efficiency and legitimacy 2018/19 – Sussex Police | Sussex Police is failing to manage risk effectively. In the force control room, some vulnerable victims are left without police attendance for considerable periods of time. Some victims may not be getting through to the police at all because on average 43 percent of calls to 101 are abandoned. Some investigations involving vulnerable people are taking a long time, without any reassessment of risk to the victim. This means that the force is missing opportunities to safeguard victims and secure evidence. | Within six months the force should: Change its 101 call handling processes to reduce the number of callers who hang up. | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2018-19-sussex/ | PEEL 2018/19 |
| Sussex Police | PEEL: Police effectiveness, efficiency and legitimacy 2018/19 – Sussex Police | Sussex Police is failing to manage risk effectively. In the force control room, some vulnerable victims are left without police attendance for considerable periods of time. Some victims may not be getting through to the police at all because on average 43 percent of calls to 101 are abandoned. Some investigations involving vulnerable people are taking a long time, without any reassessment of risk to the victim. This means that the force is missing opportunities to safeguard victims and secure evidence. | Within six months the force should: Ensure all staff and officers dealing with vulnerable victims put measures in place to effectively manage initial and continued risk to victims, and record their actions. | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2018-19-sussex/ | PEEL 2018/19 |
| Sussex Police | PEEL: Police effectiveness, efficiency and legitimacy 2018/19 – Sussex Police | Sussex Police is failing to manage risk effectively. In the force control room, some vulnerable victims are left without police attendance for considerable periods of time. Some victims may not be getting through to the police at all because on average 43 percent of calls to 101 are abandoned. Some investigations involving vulnerable people are taking a long time, without any reassessment of risk to the victim. This means that the force is missing opportunities to safeguard victims and secure evidence. | Within six months the force should: Ensure that staff and officers fully understand risk, and risk assessments such as THRIVE and DASH, through effective training. | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2018-19-sussex/ | PEEL 2018/19 |
| Sussex Police | PEEL: Police effectiveness, efficiency and legitimacy 2018/19 – Sussex Police | Sussex Police is failing to manage risk effectively. In the force control room, some vulnerable victims are left without police attendance for considerable periods of time. Some victims may not be getting through to the police at all because on average 43 percent of calls to 101 are abandoned. Some investigations involving vulnerable people are taking a long time, without any reassessment of risk to the victim. This means that the force is missing opportunities to safeguard victims and secure evidence. | Within six months the force should: Improve its management of risk. | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2018-19-sussex/ | PEEL 2018/19 |
| Sussex Police | PEEL: Police effectiveness, efficiency and legitimacy 2018/19 – Sussex Police | Sussex Police is failing to manage risk effectively. In the force control room, some vulnerable victims are left without police attendance for considerable periods of time. Some victims may not be getting through to the police at all because on average 43 percent of calls to 101 are abandoned. Some investigations involving vulnerable people are taking a long time, without any reassessment of risk to the victim. This means that the force is missing opportunities to safeguard victims and secure evidence. | Within six months the force should: Improve the quality of investigations involving vulnerable people, ensuring that the workloads of specialist investigators are always manageable and that such investigations are subject to regular and active supervision. | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2018-19-sussex/ | PEEL 2018/19 |
| Sussex Police | PEEL: Police effectiveness, efficiency and legitimacy 2018/19 – Sussex Police | Sussex Police is failing to manage risk effectively. In the force control room, some vulnerable victims are left without police attendance for considerable periods of time. Some victims may not be getting through to the police at all because on average 43 percent of calls to 101 are abandoned. Some investigations involving vulnerable people are taking a long time, without any reassessment of risk to the victim. This means that the force is missing opportunities to safeguard victims and secure evidence. | Within six months the force should: Review its processes in the control room to ensure risk is mitigated where possible and vulnerable victims see police quickly enough. | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2018-19-sussex/ | PEEL 2018/19 |
| Thames Valley Police | PEEL 2023/25: An inspection of Thames Valley Police | Thames Valley Police needs to improve its performance in the multi-agency safeguarding hubs to better protect vulnerable people. | Within six months, Thames Valley Police should have sustainable safeguarding systems and processes, with sufficient trained personnel in the multi-agency safeguarding hubs to meet current and future demand to protect vulnerable people. | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2023-25-thames-valley/ | PEEL 2023/25 |
| Thames Valley Police | PEEL 2023/25: An inspection of Thames Valley Police | Thames Valley Police needs to improve its performance in the multi-agency safeguarding hubs to better protect vulnerable people. | Within three months, Thames Valley Police should:- make sure it has sufficient trained personnel within the multi-agency safeguarding hub structures to manage current demand;- reduce the number of outstanding assessments of new cases; and- prioritise assessments according to the assessed level of risk and make timely referrals to partner organisations. | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2023-25-thames-valley/ | PEEL 2023/25 |
| Thames Valley Police | PEEL 2023/25: An inspection of Thames Valley Police | Thames Valley Police needs to make sure that all personnel have appropriate training and/or knowledge of their role requirements when attending child and adult strategy discussions. | Within six months, Thames Valley Police should:- have reviewed its training arrangements to make sure that all officers attending strategy discussions have a sound knowledge of their role at these meetings; and- make sure suitably trained personnel undertake strategy discussions with partner organisations. | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2023-25-thames-valley/ | PEEL 2023/25 |
| Thames Valley Police | PEEL 2023/25: An inspection of Thames Valley Police | Thames Valley Police needs to make sure that all personnel have appropriate training and/or knowledge of their role requirements when attending child and adult strategy discussions. | Within three months, Thames Valley Police should take steps to make sure that it has provided appropriate training to all officers attending child and adult strategy discussions with partner organisations. | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2023-25-thames-valley/ | PEEL 2023/25 |
| Thames Valley Police | PEEL: Police effectiveness, efficiency and legitimacy 2018/19 – Thames Valley Police | The size of the vetting backlog within Thames Valley Police is a cause of concern. | The force should make sure that all staff have received at least the lowest level of vetting clearance for their roles as quickly as possible. And it should work to clear both the vetting backlog and new vetting renewals when they become due, so that it is fully compliant with the national vetting guidelines. | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2018-19-thames-valley/ | PEEL 2018/19 |
| Warwickshire Police | PEEL: Police effectiveness, efficiency and legitimacy 2018/19 – Warwickshire Police | The force does not have suitable arrangements in place to make sure it can maintain the full range of public services when its alliance with West Mercia Police ends. There are gaps in its workforce skills assessment and weaknesses in its investigative approach. | HMIC recommends that the force should immediately: conduct a review of the capability and capacity of officers to manage their investigative workload, to better understand investigative demand and the pressures placed upon officers. | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2018-19-warwickshire/ | PEEL 2018/19 |
| Warwickshire Police | PEEL: Police effectiveness, efficiency and legitimacy 2018/19 – Warwickshire Police | The force does not have suitable arrangements in place to make sure it can maintain the full range of public services when its alliance with West Mercia Police ends. There are gaps in its workforce skills assessment and weaknesses in its investigative approach. | HMIC recommends that the force should immediately: expand the skills project work to include an assessment of all skills, not only operational, and potential future skills requirements too, using this assessment to inform workforce planning; | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2018-19-warwickshire/ | PEEL 2018/19 |
| Warwickshire Police | PEEL: Police effectiveness, efficiency and legitimacy 2018/19 – Warwickshire Police | The force does not have suitable arrangements in place to make sure it can maintain the full range of public services when its alliance with West Mercia Police ends. There are gaps in its workforce skills assessment and weaknesses in its investigative approach. | HMIC recommends that the force should immediately: put in place plans to maintain the full range of public services by October 2019, particularly in the areas of highest risk; | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2018-19-warwickshire/ | PEEL 2018/19 |
| Warwickshire Police | PEEL: Police effectiveness, efficiency and legitimacy 2018/19 – Warwickshire Police | The force does not have the capacity or capability to investigate crime effectively and this is affecting the service being provided to the public. There are failings in the way that crimes are being investigated. | HMIC recommends that within six months the force should: ensure regular and active supervision of the quality and progress of investigations. This supervision should be properly recorded; | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2018-19-warwickshire/ | PEEL 2018/19 |
| Warwickshire Police | PEEL: Police effectiveness, efficiency and legitimacy 2018/19 – Warwickshire Police | The force does not have the capacity or capability to investigate crime effectively and this is affecting the service being provided to the public. There are failings in the way that crimes are being investigated. | HMIC recommends that within six months the force should: improve how it responds to reports of crimes, allocates them, (ensuring investigations are allocated to appropriately trained and supported officers) and that it reviews this allocation appropriately throughout the investigation; | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2018-19-warwickshire/ | PEEL 2018/19 |
| Warwickshire Police | PEEL: Police effectiveness, efficiency and legitimacy 2018/19 – Warwickshire Police | The force does not have the capacity or capability to investigate crime effectively and this is affecting the service being provided to the public. There are failings in the way that crimes are being investigated. | HMIC recommends that within six months the force should: improve its understanding of suspects released under investigation and the management of those released on bail; | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2018-19-warwickshire/ | PEEL 2018/19 |
| Warwickshire Police | PEEL: Police effectiveness, efficiency and legitimacy 2018/19 – Warwickshire Police | The force does not have the capacity or capability to investigate crime effectively and this is affecting the service being provided to the public. There are failings in the way that crimes are being investigated. | HMIC recommends that within six months the force should: introduce consistent processes to effectively manage the risk posed by suspects who are under investigation but have not yet been arrested or circulated as wanted on the PNC. | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2018-19-warwickshire/ | PEEL 2018/19 |
| Warwickshire Police | PEEL: Police effectiveness, efficiency and legitimacy 2018/19 – Warwickshire Police | The force does not have the capacity or capability to investigate crime effectively and this is affecting the service being provided to the public. There are failings in the way that crimes are being investigated. | HMIC recommends that within six months the force should: introduce effective arrangements to ensure it complies fully with its disclosure obligations. | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2018-19-warwickshire/ | PEEL 2018/19 |
| Warwickshire Police | PEEL: Police effectiveness, efficiency and legitimacy 2018/19 – Warwickshire Police | The force does not have the capacity or capability to investigate crime effectively and this is affecting the service being provided to the public. There are failings in the way that crimes are being investigated. | HMIC recommends that within six months the force should: take steps to better understand the data relating to its crime outcomes and put actions in place to ensure that it is effectively pursuing justice on behalf of victims; | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2018-19-warwickshire/ | PEEL 2018/19 |
| Warwickshire Police | PEEL: Police effectiveness, efficiency and legitimacy 2018/19 – Warwickshire Police | The force does not have the capacity or capability to investigate crime effectively and this is affecting the service being provided to the public. There are failings in the way that crimes are being investigated. | HMIC recommends that within six months the force should: improve its ability to retrieve digital evidence from mobile phones, computers and other electronic devices quickly enough to ensure investigations are not delayed; | Self-certified complete: to be verified by HMICFRS | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2018-19-warwickshire/ | PEEL 2018/19 |
| Warwickshire Police | PEEL: Police effectiveness, efficiency and legitimacy 2018/19 – Warwickshire Police | The force has not yet defined how all of its services to the public will operate in the future, nor has it agreed a smooth transition to a future operating model. And it has not consulted with the public on these important matters. | HMIC recommends that the force should immediately: agree arrangements with West Mercia Police to secure a smooth transition to its future operating model, ensuring no disruption to public services; | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2018-19-warwickshire/ | PEEL 2018/19 |
| Warwickshire Police | PEEL: Police effectiveness, efficiency and legitimacy 2018/19 – Warwickshire Police | The force has not yet defined how all of its services to the public will operate in the future, nor has it agreed a smooth transition to a future operating model. And it has not consulted with the public on these important matters. | HMIC recommends that the force should immediately: clearly define its new operating model, ensuring all operational and support services are affordable and fit to protect the communities of Warwickshire; | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2018-19-warwickshire/ | PEEL 2018/19 |
| Warwickshire Police | PEEL: Police effectiveness, efficiency and legitimacy 2018/19 – Warwickshire Police | The force has not yet defined how all of its services to the public will operate in the future, nor has it agreed a smooth transition to a future operating model. And it has not consulted with the public on these important matters. | HMIC recommends that the force should immediately: the force should improve its arrangements both to consult with the public about business planning and to feed back on changes made to service delivery as a result of such consultation. | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2018-19-warwickshire/ | PEEL 2018/19 |
| West Mercia Police | PEEL 2021/22 – An inspection of West Mercia Police | The force needs to improve how it investigates crimes, supervises investigations and updates victims. | West Mercia Police should, within three months:- make sure investigation plans are created where applicable, with supervisory oversight ensuring that all investigative opportunities are taken. | Open | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2021-22-west-mercia/ | PEEL 2021/22 |
| West Mercia Police | PEEL 2021/22 – An inspection of West Mercia Police | The force needs to improve how it investigates crimes, supervises investigations and updates victims. | West Mercia Police should, within three months:- make sure victims are regularly updated in line with the Victims’ Code and that victim needs assessments and victim personal statements are recorded when appropriate, so victims are provided with suitable support services throughout the investigation. | Open | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2021-22-west-mercia/ | PEEL 2021/22 |
| West Mercia Police | PEEL: Police effectiveness, efficiency and legitimacy 2018/19 – West Mercia Police | The force does not have suitable arrangements in place to make sure it can maintain the full range of public services when its alliance with Warwickshire Police ends. There are gaps in its workforce skills assessment, and weaknesses in both its investigative approach and its approach to safeguarding vulnerable people. | HMIC recommends that the force should immediately: conduct a review of officers’ capabilities and capacity to manage their investigative workload, to better understand investigative demand and the pressures placed upon them; and | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2018-19-west-mercia/ | PEEL 2018/19 |
| West Mercia Police | PEEL: Police effectiveness, efficiency and legitimacy 2018/19 – West Mercia Police | The force does not have suitable arrangements in place to make sure it can maintain the full range of public services when its alliance with Warwickshire Police ends. There are gaps in its workforce skills assessment, and weaknesses in both its investigative approach and its approach to safeguarding vulnerable people. | HMIC recommends that the force should immediately: conduct a review, involving its partners, of the approach to vulnerability to better safeguard vulnerable people. | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2018-19-west-mercia/ | PEEL 2018/19 |
| West Mercia Police | PEEL: Police effectiveness, efficiency and legitimacy 2018/19 – West Mercia Police | The force does not have suitable arrangements in place to make sure it can maintain the full range of public services when its alliance with Warwickshire Police ends. There are gaps in its workforce skills assessment, and weaknesses in both its investigative approach and its approach to safeguarding vulnerable people. | HMIC recommends that the force should immediately: put in place plans to maintain the full range of public services by October 2019, particularly in the areas of highest risk; | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2018-19-west-mercia/ | PEEL 2018/19 |
| West Mercia Police | PEEL: Police effectiveness, efficiency and legitimacy 2018/19 – West Mercia Police | The force does not have suitable arrangements in place to make sure it can maintain the full range of public services when its alliance with Warwickshire Police ends. There are gaps in its workforce skills assessment, and weaknesses in both its investigative approach and its approach to safeguarding vulnerable people. | HMIC recommends that the force should immediately: expand the skills project work to include an assessment of all skills, not only operational, including potential future skills requirements. This assessment should inform workforce plans; | Superseded | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2018-19-west-mercia/ | PEEL 2018/19 |
| West Mercia Police | PEEL: Police effectiveness, efficiency and legitimacy 2018/19 – West Mercia Police | The force does not have the capacity or capability to investigate crime effectively and this is affecting the service being provided to the public. There are failings in the way that crimes are being investigated. | HMIC recommends that within six months the force should: ensure regular and active supervision of the quality and progress of investigations. This supervision should be properly recorded; | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2018-19-west-mercia/ | PEEL 2018/19 |
| West Mercia Police | PEEL: Police effectiveness, efficiency and legitimacy 2018/19 – West Mercia Police | The force does not have the capacity or capability to investigate crime effectively and this is affecting the service being provided to the public. There are failings in the way that crimes are being investigated. | HMIC recommends that within six months the force should: improve how it responds to reports of crimes, how it then allocates them, ensuring it allocates investigations to appropriately trained and supported officers, and that it reviews this allocation appropriately throughout the investigation; | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2018-19-west-mercia/ | PEEL 2018/19 |
| West Mercia Police | PEEL: Police effectiveness, efficiency and legitimacy 2018/19 – West Mercia Police | The force does not have the capacity or capability to investigate crime effectively and this is affecting the service being provided to the public. There are failings in the way that crimes are being investigated. | HMIC recommends that within six months the force should: improve its ability to retrieve digital evidence from mobile phones, computers and other electronic devices quickly enough to ensure investigations are not delayed; | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2018-19-west-mercia/ | PEEL 2018/19 |
| West Mercia Police | PEEL: Police effectiveness, efficiency and legitimacy 2018/19 – West Mercia Police | The force does not have the capacity or capability to investigate crime effectively and this is affecting the service being provided to the public. There are failings in the way that crimes are being investigated. | HMIC recommends that within six months the force should: improve its understanding of suspects released under investigation and the management of those released on bail; | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2018-19-west-mercia/ | PEEL 2018/19 |
| West Mercia Police | PEEL: Police effectiveness, efficiency and legitimacy 2018/19 – West Mercia Police | The force does not have the capacity or capability to investigate crime effectively and this is affecting the service being provided to the public. There are failings in the way that crimes are being investigated. | HMIC recommends that within six months the force should: introduce consistent processes to effectively manage the risk posed by suspects who are under investigation but have not yet been arrested or circulated as wanted on PNC; and | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2018-19-west-mercia/ | PEEL 2018/19 |
| West Mercia Police | PEEL: Police effectiveness, efficiency and legitimacy 2018/19 – West Mercia Police | The force does not have the capacity or capability to investigate crime effectively and this is affecting the service being provided to the public. There are failings in the way that crimes are being investigated. | HMIC recommends that within six months the force should: introduce effective arrangements to ensure it complies fully with its disclosure obligations. | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2018-19-west-mercia/ | PEEL 2018/19 |
| West Mercia Police | PEEL: Police effectiveness, efficiency and legitimacy 2018/19 – West Mercia Police | The force does not have the capacity or capability to investigate crime effectively and this is affecting the service being provided to the public. There are failings in the way that crimes are being investigated. | HMIC recommends that within six months the force should: take steps to better understand the data relating to its crime outcomes and put actions in place to ensure that it is effectively pursuing justice on behalf of victims; | Superseded | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2018-19-west-mercia/ | PEEL 2018/19 |
| West Mercia Police | PEEL: Police effectiveness, efficiency and legitimacy 2018/19 – West Mercia Police | The force has not yet defined how all of its services to the public will operate in the future, nor has it agreed a smooth transition to a future operating model. And it has not consulted with the public on these important matters. | HMIC recommends that the force should immediately:agree arrangements with Warwickshire Police to secure a smooth transition to its future operating model, ensuring no disruption to public services; and | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2018-19-west-mercia/ | PEEL 2018/19 |
| West Mercia Police | PEEL: Police effectiveness, efficiency and legitimacy 2018/19 – West Mercia Police | The force has not yet defined how all of its services to the public will operate in the future, nor has it agreed a smooth transition to a future operating model. And it has not consulted with the public on these important matters. | HMIC recommends that the force should immediately:clearly define its new operating model, ensuring all operational and support services are affordable and fit to protect the communities of West Mercia; | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2018-19-west-mercia/ | PEEL 2018/19 |
| West Mercia Police | PEEL: Police effectiveness, efficiency and legitimacy 2018/19 – West Mercia Police | The force has not yet defined how all of its services to the public will operate in the future, nor has it agreed a smooth transition to a future operating model. And it has not consulted with the public on these important matters. | HMIC recommends that the force should immediately:improve its arrangements both to consult with the public about business planning and to feed back on changes made to service delivery as a result of such consultation. | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2018-19-west-mercia/ | PEEL 2018/19 |
| West Midlands Police | PEEL 2023/25: An inspection of West Midlands Police | The force doesn’t manage the risk posed by online child abuse offenders effectively. | Immediately, West Midlands Police should make sure that the speed and nature of the enforcement action it takes reflects risks and reduces the likelihood that evidence will be lost, and that warrants and arrests are prioritised. | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2023-25-west-midlands/ | PEEL 2023/25 |
| West Midlands Police | PEEL 2023/25: An inspection of West Midlands Police | The force doesn’t manage the risk posed by online child abuse offenders effectively. | Immediately, West Midlands Police should make sure that it addresses the backlog of cases awaiting assessment by the online child sexual exploitation team, in particular any cases that are overdue, ensuring that intelligence is reviewed regularly to help risks to be reassessed. | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2023-25-west-midlands/ | PEEL 2023/25 |
| West Midlands Police | PEEL 2023/25: An inspection of West Midlands Police | The force doesn’t manage the risk posed by online child abuse offenders effectively. | Immediately, West Midlands Police should make sure that it assesses the demand faced by the digital forensic unit and mitigates the effects of any delays caused by evidence not yet being available. | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2023-25-west-midlands/ | PEEL 2023/25 |
| West Midlands Police | PEEL 2023/25: An inspection of West Midlands Police | The force doesn’t manage the risk posed by online child abuse offenders effectively. | Immediately, West Midlands Police should make sure that it implements an effective management framework so it can make fully informed decisions about the current and future capability and capacity it needs to protect children from online child abuse offenders. | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2023-25-west-midlands/ | PEEL 2023/25 |
| West Midlands Police | PEEL 2023/25: An inspection of West Midlands Police | The force doesn’t manage the risk posed by online child abuse offenders effectively. | Immediately, West Midlands Police should make sure that it supports the online child sexual exploitation and digital forensic unit teams’ well-being. | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2023-25-west-midlands/ | PEEL 2023/25 |
| West Midlands Police | PEEL 2023/25: An inspection of West Midlands Police | The force doesn’t manage the risk posed by online child abuse offenders effectively. | Immediately, West Midlands Police should make sure that it uploads images to the Child Abuse Image Database frequently. | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2023-25-west-midlands/ | PEEL 2023/25 |
| West Midlands Police | PEEL 2023/25: An inspection of West Midlands Police | The force doesn’t manage the risk posed by online child abuse offenders effectively. | Immediately, West Midlands Police should make sure that it uses performance information to accurately assess and respond to the demands faced by the online child sexual exploitation team and digital forensic unit staff. | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2023-25-west-midlands/ | PEEL 2023/25 |
| West Midlands Police | PEEL 2023/25: An inspection of West Midlands Police | The force doesn’t manage the risk posed by online child abuse offenders effectively. | Immediately, West Midlands Police should make sure that safeguarding measures are used for potential victims and suspects, and referrals to social services are made as soon as a suspect is identified as having access to a child. | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2023-25-west-midlands/ | PEEL 2023/25 |
| West Midlands Police | PEEL 2023/25: An inspection of West Midlands Police | The force doesn’t manage the risk posed to the public by registered sex offenders effectively. | Immediately, West Midlands Police should it implements an effective management framework so it can make fully informed decisions about the current and future capability and capacity it needs to protect children from registered sex offenders. | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2023-25-west-midlands/ | PEEL 2023/25 |
| West Midlands Police | PEEL 2023/25: An inspection of West Midlands Police | The force doesn’t manage the risk posed to the public by registered sex offenders effectively. | Immediately, West Midlands Police should it supports sex offender managers’ well-being. | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2023-25-west-midlands/ | PEEL 2023/25 |
| West Midlands Police | PEEL 2023/25: An inspection of West Midlands Police | The force doesn’t manage the risk posed to the public by registered sex offenders effectively. | Immediately, West Midlands Police should it uses information about its performance to accurately assess and respond to the demand faced by sex offender managers, including data on active risk management system assessments, risk management plans, visits and the number of cases per officer. | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2023-25-west-midlands/ | PEEL 2023/25 |
| West Midlands Police | PEEL 2023/25: An inspection of West Midlands Police | The force doesn’t manage the risk posed to the public by registered sex offenders effectively. | Immediately, West Midlands Police should make sure that its operating model supports the robust management of registered sex offenders by trained staff to minimise the risks to children. | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2023-25-west-midlands/ | PEEL 2023/25 |
| West Midlands Police | PEEL 2023/25: An inspection of West Midlands Police | The force doesn’t manage the risk posed to the public by registered sex offenders effectively. | Immediately, West Midlands Police should sex offender managers use digital tools effectively to identify offending. | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2023-25-west-midlands/ | PEEL 2023/25 |
| West Midlands Police | PEEL 2023/25: An inspection of West Midlands Police | The force doesn’t manage the risk posed to the public by registered sex offenders effectively. | Immediately, West Midlands Police should supervisors review cases at appropriate intervals in line with expected standards. | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2023-25-west-midlands/ | PEEL 2023/25 |
| West Midlands Police | PEEL 2023/25: An inspection of West Midlands Police | The force needs to make sure it carries out effective investigations which lead to satisfactory results for victims. | Within six months, West Midlands Police should make sure investigation plans are created where applicable and that all investigative opportunities are taken. | Open | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2023-25-west-midlands/ | PEEL 2023/25 |
| West Midlands Police | PEEL 2023/25: An inspection of West Midlands Police | The force needs to make sure it carries out effective investigations which lead to satisfactory results for victims. | Within six months, West Midlands Police should make sure it carries out proportionate, thorough and timely investigations into reported crimes, which are supervised effectively | Open | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2023-25-west-midlands/ | PEEL 2023/25 |
| West Midlands Police | PEEL 2023/25: An inspection of West Midlands Police | The force needs to make sure it carries out effective investigations which lead to satisfactory results for victims. | Within six months, West Midlands Police should make sure it consistently achieves appropriate outcomes for victims. | Open | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2023-25-west-midlands/ | PEEL 2023/25 |
| West Midlands Police | PEEL 2023/25: An inspection of West Midlands Police | The force needs to make sure it carries out effective investigations which lead to satisfactory results for victims. | Within six months, West Midlands Police should make sure it is using outcomes appropriately, in a way that complies with force and national policies, leading to satisfactory results for victims. | Open | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2023-25-west-midlands/ | PEEL 2023/25 |
| West Midlands Police | PEEL 2023/25: An inspection of West Midlands Police | The force needs to make sure it carries out effective investigations which lead to satisfactory results for victims. | Within six months, West Midlands Police should make sure staff and officers have sufficient skills and capabilities to carry out high-quality investigations. | Open | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2023-25-west-midlands/ | PEEL 2023/25 |
| West Midlands Police | PEEL 2023/25: An inspection of West Midlands Police | The force needs to make sure that its multi-agency risk assessment conferences work effectively to keep vulnerable people safe. | Immediately, West Midlands Police should prepare a plan for how it will reduce the backlog of multi-agency risk assessment conference cases. | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2023-25-west-midlands/ | PEEL 2023/25 |
| West Midlands Police | PEEL 2023/25: An inspection of West Midlands Police | The force needs to make sure that its multi-agency risk assessment conferences work effectively to keep vulnerable people safe. | Immediately, West Midlands Police should review the backlog of cases waiting to be discussed at multi-agency risk assessment conferences and make sure that high-risk victims and families receive the safeguarding support they need. | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2023-25-west-midlands/ | PEEL 2023/25 |
| West Midlands Police | PEEL 2023/25: An inspection of West Midlands Police | The force needs to make sure that its multi-agency risk assessment conferences work effectively to keep vulnerable people safe. | Within six months, West Midlands Police should introduce a multi-agency risk assessment conference structure that can manage current and future demand efficiently. | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2023-25-west-midlands/ | PEEL 2023/25 |
| West Midlands Police | PEEL 2023/25: An inspection of West Midlands Police | The force needs to make sure that its multi-agency risk assessment conferences work effectively to keep vulnerable people safe. | Within six months, West Midlands Police should make sure that multi-agency risk assessment conferences have the right strategic and operational governance arrangements to reduce the likelihood of harm to high-risk victims and their families. | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2023-25-west-midlands/ | PEEL 2023/25 |
| West Midlands Police | PEEL: Police effectiveness, efficiency and legitimacy 2018/19 – West Midlands Police | The size of the vetting backlog within West Midlands Police is a cause of concern. | The force should ensure all staff have received at least the lowest level of vetting clearance for their roles as quickly as possible, working to clear both the vetting backlog and new vetting renewals when they become due so that it complies fully with the national vetting guidelines. | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2018-19-west-midlands/ | PEEL 2018/19 |
| West Yorkshire Police | PEEL: Police effectiveness, efficiency and legitimacy 2018/19 – West Yorkshire Police | The capacity and capability for West Yorkshire Police to effectively deal with investigations involving vulnerability is a cause of concern. | The force should ensure that officers and staff have appropriate professional skills and experience to investigate complex cases involving vulnerable victims and that these are supervised effectively. | Superseded | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2018-19-west-yorkshire/ | PEEL 2018/19 |
| West Yorkshire Police | PEEL: Police effectiveness, efficiency and legitimacy 2018/19 – West Yorkshire Police | The capacity and capability for West Yorkshire Police to effectively deal with investigations involving vulnerability is a cause of concern. | The force should review its capacity and capability across the five district safeguarding units and ensure that workloads are manageable and aligned to demand and risk. It should also ensure that adequate welfare and support is available for the officers and staff working within them. | Superseded | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2018-19-west-yorkshire/ | PEEL 2018/19 |
| West Yorkshire Police | PEEL: Police effectiveness, efficiency and legitimacy 2018/19 – West Yorkshire Police | West Yorkshire Police is failing to place enough resources into tackling potential corruption within its workforce. This is a cause of concern. | The force should ensure that it has enough capability and capacity to counter corruption effectively and proactively. | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2018-19-west-yorkshire/ | PEEL 2018/19 |
| Wiltshire Police | PEEL 2021/22 – An inspection of Wiltshire Police | The force does not protect vulnerable people from harm to an acceptable standard. | Wiltshire Police should, within three months, make sure that:- domestic abuse, stalking and harassment (DASH) risk assessments are effectively supervised, quality assured and checked for compliance. | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2021-22-wiltshire/ | PEEL 2021/22 |
| Wiltshire Police | PEEL 2021/22 – An inspection of Wiltshire Police | The force does not protect vulnerable people from harm to an acceptable standard. | Wiltshire Police should, within three months, make sure that:- multi-agency risk assessment conferences (MARACs) are focused on actions to reduce risk | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2021-22-wiltshire/ | PEEL 2021/22 |
| Wiltshire Police | PEEL 2021/22 – An inspection of Wiltshire Police | The force does not protect vulnerable people from harm to an acceptable standard. | Wiltshire Police should, within three months, make sure that:- officers carry out a risk assessment for every incident of domestic abuse, including verbal arguments, without delay | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2021-22-wiltshire/ | PEEL 2021/22 |
| Wiltshire Police | PEEL 2021/22 – An inspection of Wiltshire Police | The force does not protect vulnerable people from harm to an acceptable standard. | Wiltshire Police should, within three months, make sure that:- opportunities to engage with and get feedback from victims are maximised and drive service improvement | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2021-22-wiltshire/ | PEEL 2021/22 |
| Wiltshire Police | PEEL 2021/22 – An inspection of Wiltshire Police | The force does not protect vulnerable people from harm to an acceptable standard. | Wiltshire Police should, within three months, make sure that:- opportunities to take forward evidence-led prosecutions when a victim disengages or fails to support prosecutions are maximised | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2021-22-wiltshire/ | PEEL 2021/22 |
| Wiltshire Police | PEEL 2021/22 – An inspection of Wiltshire Police | The force does not protect vulnerable people from harm to an acceptable standard. | Wiltshire Police should, within three months, make sure that:- analysis of police and partner data on offending against vulnerable people is improved and clearly drives police action | Superseded | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2021-22-wiltshire/ | PEEL 2021/22 |
| Wiltshire Police | PEEL 2021/22 – An inspection of Wiltshire Police | The force does not protect vulnerable people from harm to an acceptable standard. | Wiltshire Police should, within three months, make sure that:- Domestic Violence Protection Notices Orders (DVPOs) are considered in all appropriate cases | Superseded | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2021-22-wiltshire/ | PEEL 2021/22 |
| Wiltshire Police | PEEL 2021/22 – An inspection of Wiltshire Police | The force is failing to understand and promptly identify vulnerability at the first point of contact. | Wiltshire Police should, within three months:- improve the process of risk assessing callers to identify those that are vulnerable or at risk; | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2021-22-wiltshire/ | PEEL 2021/22 |
| Wiltshire Police | PEEL 2021/22 – An inspection of Wiltshire Police | The force is failing to understand and promptly identify vulnerability at the first point of contact. | Wiltshire Police should, within three months:- make sure that call handlers are skilled enough to identify vulnerability and warning signs of hidden vulnerability | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2021-22-wiltshire/ | PEEL 2021/22 |
| Wiltshire Police | PEEL 2021/22 – An inspection of Wiltshire Police | The force is failing to understand and promptly identify vulnerability at the first point of contact. | Wiltshire Police should, within three months:- make sure that call takers give appropriate advice on preserving evidence and preventing crime. | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2021-22-wiltshire/ | PEEL 2021/22 |
| Wiltshire Police | PEEL 2021/22 – An inspection of Wiltshire Police | The force is failing to understand and promptly identify vulnerability at the first point of contact. | Wiltshire Police should, within three months:- make sure that repeat callers (and others in their household who may also be vulnerable) are routinely identified | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2021-22-wiltshire/ | PEEL 2021/22 |
| Wiltshire Police | PEEL 2021/22 – An inspection of Wiltshire Police | Wiltshire Police does not have adequate strategic plans in place. | Within three months, the force should:- develop an effective force plan so it can deliver a service that meets the policing needs of the community, now and in the future | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2021-22-wiltshire/ | PEEL 2021/22 |
| Wiltshire Police | PEEL 2021/22 – An inspection of Wiltshire Police | Wiltshire Police does not have adequate strategic plans in place. | Within three months, the force should:- develop and align departmental operational and strategic plans that are informed by accurate information. | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2021-22-wiltshire/ | PEEL 2021/22 |
| Wiltshire Police | PEEL 2021/22 – An inspection of Wiltshire Police | Wiltshire Police does not have adequate strategic plans in place. | Within three months, the force should:- make sure that senior leaders have oversight of the force’s priorities and challenges | Completed and Verified | https://www.justiceinspectorates.gov.uk/hmicfrs/publications/peel-assessment-2021-22-wiltshire/ | PEEL 2021/22 |
| Force | Status | Report Type |
Last updated: 12 September 2024