Norfolk 2018/19
Read more about NorfolkThis is HMICFRS’s fifth PEEL (police effectiveness, efficiency and legitimacy) assessment of Norfolk Constabulary. PEEL is designed to give you information about how your local police force is performing in several important areas, in a way that is comparable both across England and Wales, and year on year.
Norfolk Constabulary was inspected in tranche one and we found:
the extent to which the force is effective at reducing crime and keeping people safe is good.
the extent to which the force operates efficiently and sustainably is outstanding.
the extent to which the force treats the public and its workforce legitimately is good.
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PEEL: Police effectiveness, efficiency and legitimacy 2018/19 – Norfolk Constabulary
Zoë Billingham, Her Majesty’s Inspector of Constabulary
HMI's observations
I congratulate Norfolk Constabulary on its excellent performance in keeping people safe and reducing crime.
The force understands its communities and tackles anti-social behaviour well. It works closely with partners to ensure it safeguards victims. But it needs to improve the way it investigates crimes through better training and more effective supervision.
I am particularly pleased with the way in which Norfolk Constabulary plans for the future. Leaders are ambitious and want to be at the forefront of innovative practice. The force has a detailed understanding of changing demand and links this to its future financial planning and workforce development.
At the time of our inspection, the force had recently changed its local policing model. I will be keeping the effects of this change under review.
The force continues to uphold an ethical culture and promote standards of professional behaviour well. However, I am concerned that it does not consistently comply with legislation when dealing with detainees in custody. It needs to strengthen governance of its use of force in these facilities. I am assured that the force has clear plans in place to address this.
Overall, I commend Norfolk Constabulary for the progress it has made over the past year. I am confident it is well-equipped for its strong performance to continue.
Effectiveness
How effectively does the force reduce crime and keep people safe?
Efficiency
How efficiently does the force operate and how sustainable are its services to the public?
Legitimacy
How legitimately does the force treat the public and its workforce?
Other inspections
How well has the force performed in our other inspections?
In addition to the three core PEEL pillars, HMICFRS carries out inspections of a wide range of policing activity throughout the year. Some of these are conducted alongside the PEEL inspections; others are joint inspections.
Findings from these inspections are published separately to the main PEEL reports, but are taken into account when producing the rounded assessment of each force's performance.