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Leicestershire 2018/19

Read more about Leicestershire

This is HMICFRS’s fifth PEEL (police effectiveness, efficiency and legitimacy) assessment of Leicestershire Police. PEEL is designed to give you information about how your local police force is performing in several important areas, in a way that is comparable both across England and Wales, and year on year.

Leicestershire Police was inspected in tranche one and we found:

the extent to which the force is effective at reducing crime and keeping people safe is good.

the extent to which the force operates efficiently and sustainably is good.

the extent to which the force treats the public and its workforce legitimately is good.

Download the full report

PEEL: Police effectiveness, efficiency and legitimacy 2018/19 – Leicestershire Police

Zoë Billingham, Her Majesty’s Inspector of Constabulary

Contact Zoë Billingham

HMI's observations

I am pleased with Leicestershire Police’s performance in keeping people safe and reducing crime.

Since our last inspection the force has improved how it handles victims’ reports of crime. It now receives and investigates these better. It has also improved the services and support it gives vulnerable people. The force has very good skills and technology to tackle cyber-crime.

I remain concerned about the force’s performance in recording crime. Although it has improved since our last inspection, it has much more to do.

The complexity and scale of current and future demand is well understood by senior leaders. The force has worked to operate more efficiently. This includes reorganising officers to better meet demand. It has sustainable financial plans in place. These include increasing its officers.

I am pleased to see that the force is consulting widely with its communities to better understand their concerns. Senior leaders support the workforce. They encourage a culture of continuous learning and ethical behaviour.

Overall I commend Leicestershire Police for sustaining its positive performance over the past year. I am confident that it is well-equipped for this to continue.


How effectively does the force reduce crime and keep people safe?

Last updated 02/05/2019

Leicestershire Police is good at reducing crime and keeping people safe.

In 2016, we judged the force to be good at preventing crime and tackling anti-social behaviour.

The force is good at investigating crime. Investigations are handled by appropriately-trained staff, and the case files we saw were of a high standard. There is a new crime bureau for cases with few lines of investigation, which has taken pressure off other investigators. The force offers a good service to victims and prioritises their needs.

Leicestershire Police is also good at protecting vulnerable people. It has strong relationships with other organisations working with those in need and a well-established training programme. The force is currently dealing with more crimes, and receiving more referrals linked to vulnerability, than it ever has before, but it is taking measures to deal with this demand.

In 2017, we judged the force to be good at tackling serious and organised crime.

View the five questions for effectiveness


How efficiently does the force operate and how sustainable are its services to the public?

Last updated 02/05/2019

Leicestershire Police is good in the efficient way it operates and provides sustainable services to the public.

Senior leaders understand demand, and the force has improved its knowledge of previously under-reported crimes, such as modern slavery and human trafficking. It has also improved how it allocates incidents to neighbourhood teams.

A major re-organisation in 2017 improved the force’s efficiency. The force has also invested in technology to improve its efficiency.

It does not, however, have a comprehensive understanding of the skills and capabilities of all its workforce.

The force plans well for the future. The ambitious BluePrint 2025 change programme aims to increase efficiency.

The work of new specialist teams will continue to improve the force’s understanding of hidden crime. It plans to invest in mobile technology, and increase the presence of officers in neighbourhoods.

However, the force has made little improvement in developing and managing talent in its workforce.

View the two questions for efficiency


How legitimately does the force treat the public and its workforce?

Last updated 02/05/2019

Leicestershire Police is good in the way it treats the public and its workforce.

In 2017, we judged the force to be good at treating the public fairly.

Leicestershire Police has a positive ethical culture. The workforce knows how to challenge unethical conduct.

The force has made good progress in improving its vetting procedures. It is good at tackling corruption, and it works with specialists from other organisations to look for signs of officers or staff abusing their positions for a sexual purpose.

In 2017, we judged the force to be good at treating its workforce fairly.

View the three questions for legitimacy

Other inspections

How well has the force performed in our other inspections?

In addition to the three core PEEL pillars, HMICFRS carries out inspections of a wide range of policing activity throughout the year. Some of these are conducted alongside the PEEL inspections; others are joint inspections.

Findings from these inspections are published separately to the main PEEL reports, but are taken into account when producing the rounded assessment of each force's performance.

Key facts – 2019/20

Force Area

985 square miles


1.11m people
up10% local 10 yr change


94% frontline police officers
92% national level
3.43 per 1000 population
3.69 national level
up6% 10yr change in local workforce
down5% 10yr national change

Victim-based crimes

0.06 per person
0.06 national level
up23% Local 5 year trend
up9% National 5 year trend


50p per person per day local
59p per person per day national

Points of context provided by the force

  • The growing population is becoming more diverse. Safeguarding those who are most vulnerable is a high priority.
  • The force’s modernisation programme has diversified its workforce and refreshed mobile technology to ensure a frontline presence in its communities

Police and crime plan priorities

A PCP sets out the police and crime commissioner’s (PCC’s) priorities for policing and the resources the PCC has allocated to the chief constable for achieving these priorities.