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Dyfed-Powys PEEL 2017


How effective is the force at keeping people safe and reducing crime?

Last updated 22/03/2018

Dyfed-Powys Police is good at keeping people safe and reducing crime. The force has made improvements since 2016, and HMICFRS is confident that Dyfed-Powys Police will continue to make steady improvements to the services it provides to the public.

Os hoffech chi ddarllen hwn trwy’r Gymraeg (PDF document)

Dyfed-Powys Police is good at investigating crimes but there remains room for improvement. In most cases, the force attends incidents promptly, and when officers arrive at the scene, they take appropriate steps to identify and secure evidence.

While the force conducts thorough telephone investigations and investigates cases of fraud to a good standard, the quality of handovers between teams could improve and supervision is not always effective.

The force is now taking a victim-focused approach to the allocation of cases for all crime; specialist investigators deal with the majority of high-risk and complex cases. The force’s investigative capacity and capability are sufficient to cope with the demand for its services, and the force is good at keeping victims updated throughout an investigation.

The force generally works well with partner organisations, such as local authorities and probation services, making good use of a variety of approaches to manage offenders. However, it does not have effective processes for monitoring offenders who are not yet detained.

Dyfed-Powys Police requires improvement in the way it protects vulnerable people. On a positive note, the force has a clear definition of vulnerability, and a plan for protecting vulnerable people. It is also good at identifying victims with mental health problems. However, while the force investigates crimes involving vulnerable victims to an adequate standard, it could improve some aspects of this work. The quality of information provided in risk assessment forms varies and supervisory oversight could be better. The force needs to understand why its arrest rate for domestic abuse has fallen, and how to best use legal powers to protect victims. Although the force works well with other organisations to support vulnerable people, improvements are required in its management (in partnership) of the risk posed by dangerous and sexual offenders.

Dyfed-Powys Police has the necessary arrangements in place to fulfil its national policing responsibilities, and to respond to an attack requiring an armed response.

Questions for Effectiveness


How effective is the force at investigating crime and reducing re-offending?


Dyfed-Powys Police is good at investigating crimes and reducing re-offending. The force arrives promptly to most incidents and then identifies and secures evidence effectively. It conducts thorough telephone investigations and investigates cases of fraud well.

Specialist investigators deal with most high-risk and complex cases. The force has enough investigative capacity and capability to cope with the demand for its services.

Positively, the force:

  • makes a good initial response in investigations, usually within its own target time of 20 minutes;
  • focuses on victims when allocating investigations to officers with the right skills and experience;
  • plans, by mid-2018, to train all officers to the required standards for complex investigations; and
  • keeps victims well informed throughout its investigations.

However, although the force is raising standards in its investigations, it still needs to improve handover of information between teams. It also needs to improve the consistency of how its managers supervise investigations.

The force generally works well with partner organisations to manage offenders. It uses various approaches well to reduce re-offending. Nevertheless, the force’s monitoring of those offenders it has not yet detained could be better.

Areas for improvement

  • The force should ensure that those who are circulated as wanted on the police national computer are located and arrested.


How effective is the force at protecting those who are vulnerable from harm, and supporting victims?

Requires improvement

Dyfed-Powys Police requires improvement at protecting from harm those people who are vulnerable, and supporting victims. The force has clearly defined what vulnerability is, and made protecting vulnerable people a priority.

Positively, the force:

  • ensures that officers and staff clearly understand how best to deal with and support vulnerable people;
  • is quick to identify and respond to vulnerable people when they contact the police; and
  • takes necessary immediate safeguarding actions.

The force is good at assessing mental health risks. Most officers understand the force’s approach to managing people with a mental illness. It has reduced detentions made under section 136 of the Mental Health Act 1983, and is recruiting more people to understaffed specialist units.

The force is mostly effective at managing sex offenders through multi-agency public protection arrangements. More officers and staff now oversee the management of violent and sex offenders. The force has well-developed working relationships with partner organisations to safeguard vulnerable people. Multi-agency risk assessment conferences are also effective, and the higher than average volume of cases referred to this service is decreasing.

However, the force should:

  • improve its supervision and completion of risk assessments;
  • complete investigations consistently well, in a timely manner, and improve the quality of handover information;
  • supervise investigations more regularly and actively; and
  • understand better why it makes less use of its available legal powers, so that it makes the most appropriate decisions to protect vulnerable people.


How effective are the force’s specialist capabilities?


National threats often require forces to work together, across force boundaries. These threats include terrorism, large-scale disorder and civil emergencies. We examined the capabilities in place to respond to these threats, in particular a firearms attack.

Most positively, the force:

  • works with external organisations to build its capabilities to respond to national threats;
  • tests its skills in training exercises; and
  • has developed a good understanding of the threat to the public from an armed attack.