Wiltshire PEEL 2014

Demand was assessed in 2011 which has informed structural change so far. A comprehensive review of demand is in progress through a review of customer access and this will help shape the developing work with Wiltshire Council.

There is a resource management unit in place to manage demand on a daily basis and provide forecasts into the future.

There has been an overall reduction in crime over the spending review which has continued in the past 12 months. Victim satisfaction rates were above the figure for England and Wales for the 12 months to March 2014.

There is a good track record of savings being achieved to date and there are plans in place to achieve all savings required for the spending review.

Wiltshire Police has plans to meet its savings requirement in both 2014/15 and 2015/16.

The force has yet to develop savings and workforce plans beyond 2015/16, introducing a risk that changes being made may not be sustainable in the longer term.

Plans for the future are being developed, which are ambitious and innovative. However, more work is necessary to develop the detail that will realise these ambitions and achieve the required savings.

Benchmarking has been used for non-pay costs and savings have been made.

People plans are well managed and the force management hierarchy has been reduced by the reduction of chief inspector and chief superintendent ranks.

Plans for collaboration are advancing and include collaborating with regional police forces and a large-scale transformation with Wiltshire Council.

While Wiltshire Police will reduce its workforce, in doing so it is protecting key crime-fighting roles. By the end of the spending review, the proportion of police officers on the front line is planned to be higher than the figure of England and Wales.