Hertfordshire PEEL 2014

Hertfordshire Constabulary is working to gain more understanding of demand, and it is developing plans to manage future demand with both Bedfordshire and Cambridgeshire.

The force is working with other emergency services to reduce duplication and to improve the response to calls for service.

Programme Metis will bring about considerable change and make processes and service provision more efficient.

Performance has improved, with reductions in crime and a higher percentage of victims satisfied with the service they received than for most other forces in England and Wales.

Hertfordshire Constabulary has a strong track record of achieving savings and adding these to its reserves to assist with future budget gaps.

Hertfordshire will achieve a balanced budget for 2014/15 and plans are being made for 2015/16.

A medium-term financial plan developed with Cambridgeshire Constabulary and Bedfordshire Police, is a clear signal of commitment to future collaboration and to the desire to achieve savings.

Future financial plans are being made. These are based on prudent and realistic assumptions.

Extensive collaboration with Bedfordshire and Cambridgeshire is in place to improve efficiency and make savings.

Hertfordshire is developing further collaboration with other emergency services through its ‘blue-light collaboration strategy’.

Programme Metis will support improvements to IT services. The force is planning to improve its IT and has provided officers in the field with durable, mobile devices.

There is a clear effort to reduce non-pay costs, and savings have come from reductions in the estate.

The force is aware of the need to support staff through major change; it uses visible senior leaders and good communications to help achieve this.