Merseyside Fire and Rescue Service congratulated for good performance

Merseyside Fire and Rescue Service (FRS) has made good progress and is performing well, the fire inspectorate said.

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Effectiveness, efficiency and people 2023/25 – Merseyside Fire and Rescue Service

His Majesty’s Inspectorate of Constabulary and Fire & Rescue Services (HMICFRS) has graded Merseyside Fire and Rescue Service’s performance across 11 areas and found the service was ‘outstanding’ in three areas, ‘good’ in five areas, and ‘adequate’ in three areas.

HMICFRS said the service is outstanding at making best use of its resources, responding to major and multi-agency incidents, and preventing fires and other risks.

The inspectorate also found that the service has good evaluation tools in place, including the gathering of feedback from the public and other organisations. This feeds into the service’s planning, helping to ensure community needs are met.

His Majesty’s Inspector of Fire and Rescue Services Michelle Skeer said:

“I congratulate Merseyside Fire and Rescue Service on its performance in keeping people safe and secure from fire and other risks.

“We were pleased to see that the service has made progress since our last inspection, including how it promotes equality, diversity and inclusion and how it works with underrepresented groups in the workforce.

“Overall, I commend the service on the changes it has made and expect it to continue working to resolve the further areas for improvement we have identified.”

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Effectiveness, efficiency and people 2023/25 – Merseyside Fire and Rescue Service


  1. For further information, please contact the HMICFRS Press Office on 0300 071 6781 or
  2. This inspection contains our third assessment of the service’s effectiveness and efficiency, and how well it looks after its people. We have measured the service against 11 areas and given a grade for each.
  3. We haven’t given separate grades for effectiveness, efficiency and people as we did previously. This is to encourage the service to consider our inspection findings as a whole and not focus on just one area.
  4. We have expanded our previous four-tier system of judgements to five. These changes mean that it isn’t possible to make direct comparisons between grades awarded in this round of inspections with those from previous years.
  5. A reduction in grade, particularly from good to adequate, doesn’t necessarily mean that there has been a reduction in performance, unless we say so in the report.
  6. Read more information about the 2023-25 assessment framework for fire and rescue service inspections.