An inspection of South Wales Fire and Rescue Service: Effectiveness, efficiency and people

Published on: 22 May 2025

Publication types: Effectiveness, Efficiency, Fire & rescue services and People

Fire and Rescue Services: South Wales

Following an independent culture review, the Welsh Government removed the elected members from the governance functions of the South Wales Fire and Rescue Authority and appointed four commissioners.

On 4 July 2024, the commissioners asked HM Chief Inspector of Fire and Rescue Services for assistance in carrying out a full inspection of the efficiency and effectiveness of South Wales Fire and Rescue Service.

We already have an established inspection methodology for fire and rescue services in England. We considered and applied any appropriate adjustments to our existing methodology for the context of South Wales Fire and Rescue Service.

We have assessed:

  • the operational service the service provides to the public, including the effectiveness of its prevention, protection and response activities;
  • the service’s efficiency, including how well it provides value for money, allocates resources to match risk, and collaborates with other emergency services; and
  • how well the service looks after its people, including promoting service values and culture, training its staff and making sure they have the skills they need, ensuring fairness and promoting diversity in the workforce, and developing leadership and service capability.

This report sets out our inspection findings.

Get the report

You can read the service’s report by exploring the web pages on this site or by downloading the PDF file.

Read the report online

An inspection of South Wales Fire and Rescue Service: Effectiveness, efficiency and people (HTML)

Download the report

An inspection of South Wales Fire and Rescue Service: Effectiveness, efficiency and people (PDF document)

Cael yr adroddiad

Arolygiad o Wasanaeth Tân ac Achub De Cymru: Effeithiolrwydd, effeithlonrwydd a phobl