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Dyfed-Powys 2018/19

Read more about Dyfed-Powys

This is HMICFRS’s fifth PEEL (police effectiveness, efficiency and legitimacy) assessment of Dyfed-Powys Police. PEEL is designed to give you information about how your local police force is performing in several important areas, in a way that is comparable both across England and Wales, and year on year.

Dyfed-Powys Police was inspected in tranche one and we found:

the extent to which the force is effective at reducing crime and keeping people safe is good.

the extent to which the force operates efficiently and sustainably requires improvement.

the extent to which the force treats the public and its workforce legitimately requires improvement.

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PEEL: Police effectiveness, efficiency and legitimacy 2018/19 – Dyfed-Powys Police

Wendy Williams, Her Majesty’s Inspector of Constabulary

Contact Wendy Williams

HMI's observations

I have concerns about Dyfed-Powys Police’s performance in keeping people safe and reducing crime.

The force is good at investigating crime. But it needs to improve how it prevents crime and anti-social behaviour. The neighbourhood policing service it provides to the public is inconsistent.

The force is good at understanding and identifying vulnerability. But I am concerned that officers do not always complete a risk assessment when they respond to reports of domestic abuse. This means that the force may not be adequately protecting vulnerable people.

The force has improved some of its crime-recording processes but has more work to do.

The force needs to understand its current and future demand better. This should help it develop clear plans to make sure it uses its resources efficiently.

I am disappointed to see limited progress since last year in how the force makes sure it treats its workforce fairly. It also has more to do to assure itself that it has the capacity and capability to root out corruption.

Effectiveness

How effectively does the force reduce crime and keep people safe?

Last updated 02/05/2019
Good

We found that Dyfed-Powys Police is good at reducing crime and keeping people safe.

The force needs to improve how it prevents crime and anti-social behaviour.

The force should improve its focus on crime prevention. It should also check how well prevention tactics work.

The force needs to make sure it protects the public from crime consistently.

We found that Dyfed-Powys Police needs to improve how it protects vulnerable people.

The force is good at understanding and identifying vulnerability. But it does not always complete a risk assessment when it attends a domestic abuse incident. This means the force may not be giving vulnerable victims the best protection.

The force is good at supporting vulnerable victims. It exchanges information with other organisations which help and support victims.

In 2017 we judged the force as good at investigating crime. In 2016 we judged it to be good at tackling serious and organised crime.

View the five questions for effectiveness

Efficiency

How efficiently does the force operate and how sustainable are its services to the public?

Last updated 02/05/2019
Requires improvement

Dyfed-Powys Police requires improvement in how it meets demand and uses resources.

The force needs to have a better understanding of demand and what affects it, so that it can use its resources efficiently.

The force has achieved good savings in the past and can show the improvements from some of its investments. But it needs to review the efficiency of all its investments.

Dyfed-Powys Police needs to improve how it plans for the future.

The force is improving its understanding of what the public expects, which will help it plan for future demand.

It needs to improve its plans for future workforce needs. Replacing officers who have left with another of the same rank, without considering changing skills requirements, means its workforce may lack important skills for the future.

Dyfed-Powys Police needs to improve its financial planning. It will have to make savings when its financial reserves are at their lowest. The force needs to test the risks of its plans.

View the two questions for efficiency

Legitimacy

How legitimately does the force treat the public and its workforce?

Last updated 02/05/2019
Requires improvement

Dyfed-Powys Police requires improvement in how legitimately it treats the public and its workforce.

The force is good at treating the public fairly. Its policies emphasise fairness and respect. The force values community engagement but could address community concerns more effectively by evaluating all its engagement activities.

The workforce understands how and when to use force and stop and search. The force needs to collect more data to monitor its use of these powers.

Dyfed-Powys Police requires improvement in behaving ethically and lawfully. The force needs to improve how it spots and manages risk of corruption. It also needs to make sure it has enough people and resources to do this work.

The force is good at encouraging ethical decision-making. Leaders promote the force’s code of ethics and the workforce feels leaders set an ethical tone.

Dyfed-Powys Police requires improvement in how fairly it treats its workforce. Leaders are open to feedback. However, although the force acts on feedback, it doesn’t always tell the workforce what it has done. Some members of the workforce feel that poor performance is dealt with inconsistently.

The force is good at looking after its workforce’s wellbeing, but needs to improve how it selects for leadership roles. The workforce doesn’t believe the selection process is always open and accessible.

View the three questions for legitimacy

Other inspections

How well has the force performed in our other inspections?

In addition to the three core PEEL pillars, HMICFRS carries out inspections of a wide range of policing activity throughout the year. Some of these are conducted alongside the PEEL inspections; others are joint inspections.

Findings from these inspections are published separately to the main PEEL reports, but are taken into account when producing the rounded assessment of each force's performance.

Other reports

Last updated 02/05/2019
View other reports

Key facts – 2019/20

Force Area

4,237 square miles

Population

0.523m people
up2% local 10 yr change

Workforce

93% frontline police officers
92% national level
3.91 per 1000 population
3.69 national level
up7% 10yr change in local workforce
down5% 10yr national change

Victim-based crimes

0.05 per person
0.06 national level
up44% Local 5 year trend
up9% National 5 year trend

Cost

63p per person per day local
59p per person per day national

Points of context provided by the force

  • The force area’s 515,870 residents are spread over 4,188 square miles, which is over half the land mass of Wales.
  • The four counties that make up the force area have a vibrant tourist industry that draws large numbers of visitors each year.

Police and crime plan priorities

A PCP sets out the police and crime commissioner’s (PCC’s) priorities for policing and the resources the PCC has allocated to the chief constable for achieving these priorities.