South Wales 2017
Read more about South WalesThis is HMICFRS’ fourth PEEL (police effectiveness, efficiency and legitimacy) assessment of South Wales Police. PEEL is designed to give the public information about how their local police force is performing in several important areas, in a way that is comparable both across England and Wales, and year on year. The assessment is updated throughout the year with our inspection findings and reports.
The extent to which the force is effective at keeping people safe and reducing crime is good.
The extent to which the force is efficient at keeping people safe and reducing crime is good.
The extent to which the force is legitimate at keeping people safe and reducing crime is good.
Wendy Williams, Her Majesty’s Inspector of Constabulary
HMI's observations
Read my assessment of South Wales Police below.
I am pleased with the performance of South Wales Police in keeping people safe and reducing crime.
The force has a comprehensive understanding of vulnerability and responds well to victims, demonstrating a consistent approach to safeguarding. The force investigates crimes involving vulnerable victims well, working effectively with other public sector organisations.
The force has made concerted efforts to improve the accuracy of its crime recording and has a commitment to victim-focused ethical recording, free from performance pressures.
The force continues to build on its understanding of current and future demand, and has a comprehensive picture of the operational skills of its officers and staff. It has sound investment plans aimed at improving the provision of its services.
The force has a good ethical culture whereby leaders promote awareness of the importance of treating people with fairness and respect. However, it needs to improve aspects of its complaints procedure and ensure it refers relevant cases to the Independent Office of Police Conduct.
Overall South Wales Police has consolidated its standard of good performance since last year’s assessment.
Effectiveness
How effective is the force at keeping people safe and reducing crime?
Efficiency
How efficient is the force at keeping people safe and reducing crime?
Legitimacy
How legitimate is the force at keeping people safe and reducing crime?
Other inspections
How well has the force performed in our other inspections?
In addition to the three core PEEL pillars, HMICFRS carries out inspections of a wide range of policing activity throughout the year. Some of these are conducted alongside the PEEL inspections; others are joint inspections.
Findings from these inspections are published separately to the main PEEL reports, but are taken into account when producing the rounded assessment of each force's performance.