Police forces in Engage
Devon and Cornwall Police
Entered Engage
2022
Reasons
- The force’s crime recording has deteriorated since our last inspection. It doesn’t always record crimes against vulnerable victims, particularly violent or behavioural crimes, and anti-social behaviour.
- The force does not answer, or respond to, emergency or non-emergency calls within adequate timeframes, and too many calls are abandoned. Identification of repeat and vulnerable callers is missed, and callers are not always given the appropriate advice on preservation of evidence or crime prevention. This cause of concern was closed on 27 September 2024.
- The force is unable to adequately manage registered sexual and violent offenders which means an increasing risk of further offending may not be identified.
Related reports
- Devon and Cornwall Police: closure of cause of concern letter – 27 September 2024
- Devon and Cornwall PEEL inspection 2023-25 – 11 July 2024
- Devon and Cornwall PEEL inspection 2021/22 – 2 February 2023
- A call for help – Police contact management through call handling and control rooms in 2018/19 – 9 July 2020
- Devon and Cornwall PEEL inspection 2018/19 – 20 January 2020
Lincolnshire Police
Entered Engage
December 2024
Reasons
We have moved Lincolnshire Police into Engage because the force:
- needs to attend calls for service in line with its published target attendance times;
- needs to improve how it allocates, supervises and carries out investigations to make sure victims get the support they need;
- needs to make sure that it has the capacity and capability to manage the risks posed to the public by registered sex offenders;
- needs to improve its understanding of demand; and
- doesn’t have adequate strategic plans in place.
Related reports
- Lincolnshire Police: move to enhanced phase of monitoring – 6 December 2024
Nottinghamshire Police
Entered Engage
March 2024
Reasons
Nottinghamshire Police has been moved into Engage because:
- The force needs to improve how it manages, supervises and carries out effective investigations, and make sure that victims get the support they need.
- The force doesn’t have adequate processes, planning or governance arrangements in place to monitor performance effectively or identify areas where improvement is required. This cause of concern was closed on 4 April 2025.
- The force needs to make sure that neighbourhood police officers and police community support officers aren’t diverted away from their main duties to deal with other areas of demand. This cause of concern was closed on 4 April 2025.
Related reports
- Nottinghamshire Police: PEEL causes of concern revisit letter – 4 April 2025
- Nottinghamshire PEEL inspection 2023-25 – 11 July 2024
- PEEL: Nottinghamshire Police causes of concern – 11 March 2024